If you have experience with consumer healthcare customer interaction it is a great advantage. You have a proven track record of running global projects showcasing your ability to lead in-directly and making a positive impact on business and collaborations. Strong communication skills are key to success and besides fluency in English (written and spoken) you have an in-ternational mindset and the ability to work in a matrix environment.
If you have experience with consumer healthcare customer interaction it is a great advantage. You have a proven track record of running global projects showcasing your ability to lead indirectly and making a positive impact on business and collaborations. Strong communication skills are key to success and besides fluency in English (written and spoken) you have an international mindset and the ability to work in a matrix environment.
Stripf Project Solutions GmbH sucht in Wachenheim eine/n Instandhalter PLT- und EMSR-Technik (m/w/d) (ID-Nummer: 13342362)
You can always count on our full support and the stability we offer as an international, family-owned business. Exciting tasks and projects await you in one of our 71 subsidiaries around the world, along with attractive training compensation. Sounds exciting? Here’s the best part: with a wide range of continuing education opportunities, we also aim to offer you long-term prospects beyond your training or studies.
Mit unseren drei Geschäftsbereichen „Technology & Operational Consulting“, „Software, IT & Digital Data Management“ und „Project Management, Engineering & Business Services“ bieten wir eine umfassendes Dienstleistungsportfolio von der Strategieentwicklung über die Projektplanung bis hin zur Implementierung.
You will also actively contribute to the optimization of automated, price‑relevant processes, working closely with departments such as Sales, Product Management, and Operations.As part of cross‑functional projects, you will take on smaller work packages or provide operational support to the project lead. Furthermore, you will be involved in the planning and further development of new services and processes, for example by conducting research or preparing initial concept drafts.Another element of your role is the creation of profitability, revenue, and sales volume analyses for products within the eMobility portfolio.
KLH Tiefwerk Holding GmbH sucht in Lehrte eine/n Referent der Geschäftsführung / Corporate Projects (m/w/d) in Vollzeit (ID-Nummer: 13637161)
Rheinmetall IT Solutions GmbH sucht in eine/n IT Senior Project Manager (m/w/d) (ID-Nummer: 13663877)
Senior Digital Project Manager (m/w/d) SAP S/4HANA Rollout Als mehrfach ausgezeichneter Top-Arbeitgeber stehen wir seit über 40 Jahren für individuelle und wertschätzende Betreuung und bieten langfristige Perspektiven.
G. Bee GmbH sucht in Freiberg am Neckar eine/n Project Engineer (m/w/d) (ID-Nummer: 13619612)
You can always count on our full support and the stability we offer as an international, family-owned business. Exciting tasks and projects await you in one of our 71 subsidiaries around the world, along with attractive training compensation. Sounds exciting? Here’s the best part: with a wide range of continuing education opportunities, we also aim to offer you long-term prospects beyond your training or studies.
Make an impact: Development of our Customer Relationship Management (CRM) and Supplier Relationship Management (SRM) based on Dynamics 365 OnlineDevelopment of further business applications based on different modular elements of the MS Cloud Stack (Power Apps, Power Automate, Azure etc.)Working with state-of-the-art tools and development methodsCo-determination and design of our development methodology, release processes and agile approachSupport of our development team and management of external developersEffective collaboration with our CRM / SRM team and surrounding projects and product teamsActive design in solution design from the technical requirement to the finished solution What makes you stand out Education: successfully completed education in (business) computer science or a comparable education levelAt least 5 years' experience in the development of .NET, Dynamics, and Azure cloud components (C #, Javascript, DevOps, Visual Studio etc.)
Main responsibilities are: Foster a high‑performance culture centered on collaboration, continuous learning, and customer satisfactionEnsure outstanding quality in all customer service activities, securing a seamless and satisfying customer journeyHandle complex credit situations and interface with critical customers, approving credit assessments from internal partners (Sales)Monitor service-level KPIs and performance metrics at both team and individual level, ensuring goals are consistently achievedDevelop and implement team strategies, identifying opportunities for continuous improvement and efficencyCollaborate closely with multiple departments as well as with headquarters, on projects impacting customer experience and operational efficiency.Participate actively in management discussions and contribute to key business decisionsContribute to innovation projects, including the rollout of digital and AI tools What makes you stand out Proven experience in managing operational teams within Customer Service and/or Credit Management environments.Ability to work effectively in multidisciplinary contexts and engage with various internal and external stakeholders.Strong orientation toward continuous improvement, data analysis, and the resolution of complex problems.Advanced knowledge of digital tools (ideally MS Dynamics, Genesys, CAM) for operational management and reporting.Hands-on attitude with a strong ability to collaborate on projects and maintain relationships with headquarters and other subsidiaries.Fluent English (C1 level).Bachelor’s degree We are looking forward to your application and to applicants who enrich our diverse culture!
As part of our team, you will take on the following responsibilities: You are responsible for the independent acquisition of fuel and vehicle services suppliers, building and sustainably maintaining strategic partnerships, including contract negotiations and the optimization of existing framework agreementsYou prepare reports and KPIs to actively manage and evaluate supplier performanceYou take ownership of comprehensive relationship management and strategically expand your network to identify new business opportunities in the mobility sectorYou develop the country strategy and implement it independentlyYou identify and commercialize new business opportunities, such as app-based parking or mobility services, and actively contribute to innovation in the mobility environmentYou take on (partial) leadership and coordination of cross-functional projects and are responsible for the rollout of mobile payment, the DKV Chipcard, and other innovative technologiesYou monitor volume targets, special agreements, and incentives, and coordinate across interfaces to implement sales promotion initiatives and optimize gross profit.
Responsibilities Lead end-to-end implementation and migration projects for enterprise clients Define and document target architectures, integrating SCAYLE with client systems (ERP, PIM, CRM) Provide guidance on SCAYLE platform capabilities, APIs, and composable commerce Translate business requirements into technical specifications and actionable work packages Collaborate with external partners to ensure delivery quality and standards compliance Review and validate integrations: REST APIs, webhooks, and asynchronous data flows Support cross-functional teams in resolving technical blockers Requirements Bachelor’s or Master’s degree in Computer Science, Information Systems, or related field 5+ years in enterprise ecommerce architecture, digital consulting, or technical lead roles Proven experience leading large-scale SaaS or MACH replatforming projects Deep knowledge of e-commerce architectures: Storefronts, OMS, PIM, CMS, ERP ntegrations Expert in MACH principles (Microservices, API-first, Cloud-native, Headless) Hands-on experience with REST APIs, webhooks, and event-driven architectures Strong problem-solving, consultative mindset, and clear communication skills YOU ARE THE CORE OF OUR COMPANY We take responsibility for creating an inclusive and exceptional environment where all genders, nationalities and ethnicities feel welcomed and accepted exactly as they are.
We are looking for a JDA specialilst to join our IT Iberia team and work on different projects focused on JDA at different sites. The IT JDA Specialist is accountable for the Implementation of IT solutions (JDA) that meet the needs of the business and our clients within the budgets and times defined by the projects.
Working in partnership we ensure DPDHL has a property portfolio that meets the demands of the customer, today and in the future. We provide Portfolio Management, Construction & Project Management, Advisory Services as well as various aspects of Property & Facility Management, Leasing, Sales & Purchases. We can offer challenging & innovative construction projects with a main focus on Germany to meet our customers’ needs and bring great benefits for the company to take lead position on national and international area.
IT supports the operating run of the IT services and supports to optimize the existing IT Setup of hard- and software. Within build projects IT is responsible as work stream lead for setting up infrastructure and the IT solution planned for the customer. Within these projects planning, setup and testing are part of the IT tasks.
ZEISS sucht in eine/n Project Manager Special Customer Projects-1 (m/w/x) (ID-Nummer: 13756929)
ZEISS sucht in eine/n Project Manager Special Customer Projects-2 (m/w/x) (ID-Nummer: 13756928)
Experience with quality procedures Experience with maintenance management programs is a plus, as well as knowledge of environmental, legal or occupational risk prevention regulations in precast production Fluent in English (minimum B2 level) and in German Strong leadership skills with the ability to motivate and manage teams Business vision and ability to manage large-scale projects Analytical, interpersonal, organizational and communication skills Previous experience as factory coordinator, the precast sector, in the renewable energy sector and in production environments will be a plus YOUR BENEFITS Nordex offers a range of attractive benefits – here’s a selection of what you can look forward to.
As being part of this team, you will provide end-to-end security consultancy on cloud application and infrastructure, building security into our IT solutions from very beginning. The projects will seek your advice and support along the risk position of the service in its lifecycle. Your work is essential to protect DPDHL group’s information assets in a dynamic threat landscape by secure design.
Experience with quality procedures Experience with maintenance management programs is a plus, as well as knowledge of environmental, legal or occupational risk prevention regulations in precast production Fluent in English (minimum B2 level) and in German Strong leadership skills with the ability to motivate and manage teams Business vision and ability to manage large-scale projects Analytical, interpersonal, organizational and communication skills Previous experience as factory coordinator, the precast sector, in the renewable energy sector and in production environments will be a plus YOUR BENEFITS Nordex offers a range of attractive benefits – here’s a selection of what you can look forward to.
Role & Responsibilities As a Manager within IQVIA’s FIC team, you will be responsible for managing projects primarily in the areas of due diligence (buy- and sell-side), asset/portfolio/company valuation, asset screening and growth strategy Leverage consulting and transaction advisory experience, IQVIA information and expertise, and methodological know-how to manage projects that address client / business questions.Diagnose and understand complex strategic issues / diligence questions and structure project approach and team setup to address engagement objectivesManage project teams on a day-to-day basis through guiding research approaches, the design, development and delivery of client reports and presentations and QC of deliverablesServe as day-to-day point of contact with clients during project delivery – including presenting / communicating key project insights and recommendations – ensuring engagement satisfaction and supporting long-term enhancement of client relationshipsContribute to overall FIC team capabilities, including (but not limited to) the development of intellectual property, marketing materials, training, recruitment and go-to-market approachSupport Principals with business development, including proposal development and presentations.Serve as development lead of 3-4 team members, alongside supporting broader team development About You Candidates interested in joining IQVIA FIC as a Manager should have: Minimum of 5-6 years professional experience in strategy consulting, M&A/BD&L roles or within a financial institution (e.g. private equity, venture capital).Experience advising clients on commercial issues in the biopharma / life sciences industry and/or financial investors, including exposure to projects related to transactions / investments (due diligence, valuation, asset identification, growth strategy, forecasting)Project management experience in relevant domains, including managing large, multi-disciplined teams while maintaining high quality delivery.
Ruhr: Unterstützung bei der Planung und Durchführung von Forschungs- und Entwicklungsprojekten (R&D) Erstellung und kontinuierliche Pflege von Meilensteinlisten zur Überwachung des Projektfortschritts Mitwirkung bei der Projektplanung sowie der Zuweisung von Ressourcen in MS Project und unternehmenseigenen Tools Erstellung von Präsentationen und Dokumentationen zur Unterstützung der Projektkommunikation und -dokumentation Unterstützung bei der Erstellung von Projektberichten und Statusupdates für das Management Unterstützung bei der Implementierung von Best Practices und Prozessen zur Effizienzsteigerung in der Projektarbeit Unterstützung bei der Vorbereitung und Durchführung von Workshops und Schulungen für Teammitglieder Die enge und tägliche Interaktion mit zahlreichen Projektleitern und Managern erfordern eine überwiegende Präsenz im Büro.
Kanadevia Inova Steinmüller GmbH sucht in eine/n Project Manager / Projektleiter (m/w/d) Dampfkesselsysteme / Waste to X (ID-Nummer: 13620779)
At the earliest possible date we are looking for...Preferred qualification: Experience of serving in semiconductor process equipment industry or similar industry.Having the fact to work closely with design engineer to complete technical project with success.Experience of cooperate with customer service with knowledge of how to fulfill customer's desire for customer complain.Experience as a technical lead or in similar position.
As part of our team, you will take on the following responsibilities: You take on the control and monitoring of service relationships with external partners and service providers.You also support the specification, tendering, and procurement of new IT services as well as the selection of suitable service providers.In addition, you further develop existing services, SLAs, and KPIs and optimize them in terms of quality, compliance, and cost.You evaluate new technologies or solution approaches and provide recommendations for future business requirements.You conduct monitoring of the applications and services in use and ensure their stability.You also analyze incidents and ensure sustainable resolution within Second Level Support.Furthermore, you plan, coordinate, and oversee IT projects from implementation through testing to rollout, ensuring a smooth transition into operations.You further develop IAM processes such as identity lifecycle, role and authorization concepts, and recertifications, ensuring compliance requirements are met.
Experience working on projects and managing complex customer requirements. Beneficial: knowledge of fuel and energy card services. Strong numerical understanding as well as excellent negotiation and presentation skills.
As part of our team, you will take on the following responsibilities: You manage, monitor and continuously develop service and performance relationships with external partners and service providers in a cloud environment.You gather, assess and translate business requirements from internal departments into sustainable and scalable cloud services.You continuously optimize existing services and service level agreements, balancing quality, performance and cost efficiency.You support the definition, sourcing and implementation of new service offerings and actively contribute to the selection of suitable service providers.You evaluate new technologies and alternative solutions and provide well‑founded recommendations to meet current and future business requirements.You plan, coordinate and deliver IT and cloud projects end‑to‑end, from conception and implementation through testing, rollout and transition into operations.You perform economic evaluations of cloud and infrastructure costs and actively drive cost optimization initiatives in line with FinOps principles.You design and implement measures to increase efficiency, for example through automation and the use of AI‑based solutions.
As a national and international personnel services provider, we can offer you both short-term projects and long-term opportunities in your local area, nationwide and around the world – all free of charge to you. Register with us and reap the benefits of interesting job offers that match your skills and experience.
Dr. Falk Pharma GmbH sucht in eine/n Project Manager Pre-Clinical Research / Toxicology (m/f/d) (ID-Nummer: 13692278)
Masters degree in a related field is a plus.A minimum of 5 years of professional experience in marketing and communications, with a strong focus on the B2B industrial sector.Skilled in complex stakeholder management and networking, with a proven ability to leverage key insights for strategic advantage.A demonstrated track record of utilizing cutting-edge marketing innovations and technologies to drive results.Exceptional presentation and storytelling skills, with the ability to distill complex concepts into engaging and accessible communications.Proficiency in English, with the ability to thrive in a multicultural environment and navigate intercultural dynamics effectively.Strong organizational, project management, and communication skills, with a proven ability to manage multiple priorities in a fast-paced, performance-driven environment Ihr Vorteil: Vielfältige Einsatz- und Weiterbildungsmöglichkeiten Hochwertige kostenlose persönliche Schutzausrüstungen sowie arbeitsmedizinische und sicherheitstechnische Betreuung Gesundheitsförderung durch Präventionskurse, Vorsorgeuntersuchungen und Mental Health Ansprechpartner Zuschuss zur betrieblichen Altersvorsorge Mitarbeiterrabatte bei attraktiven Marken aus den Bereichen Entertainment, Fitness, Wohneinrichtung, Bekleidung, uvm.
Dr. Falk Pharma GmbH sucht in eine/n Global Safety Project Manager - Operations & Compliance (m/f/d) (ID-Nummer: 13602238)
Initiate and formulate proposals / business cases for quality improvement projects including deliverables and planning for the development and implementation of proposed improvements Create and maintain supplier records in the qualification system Assess material changes and drive required quality change controls Support supplier qualification activities and coordinate supplier audits Manage supplier relationships to ensure value delivery and site performance Develop material specifications to support qualification and release Coordinate material release schedules to secure on-time production supply Collaborate with tech transfer, procurement, quality, and manufacturing on supplier and material selection Ensure materials meet required quality grades for clinical manufacturing Align purchase orders and material planning with lead times, safety, quality, cost, and production schedules Support quality investigations, risk assessments, and continuous improvement initiatives including business case development.Bachelor’s or Master’s degree in engineering, pharmacy or science related field or profound experience working in a relevant academic or industry field Renowned pharmaceutical company Long term contract Attractive salary package 25 Days Holiday Ihr Kontakt Referenznummer 863542/1 Kontakt aufnehmen Telefon:+41 44 225 50 00 E-Mail: positionen@hays.ch Anstellungsart Freiberuflich für ein Projekt
WHAT YOU WILL DO Be a key influencer to our business colleagues in resolving significant or potential issuesUnderstand your customer by gathering requirement, presenting concepts and proposal, providing updates on deliverables and negotiating issue resolution when neededAct as a coordinator across projects to monitor performance to ensure delivery of quality application on timeWork with external parties in assembling the system components with standardized modulesCustomizeCommercial Off-The-Shelf (COTS)based on pre-determined parameters, and execute customizing testsEnsure works are documented according to required standards, methods and toolsAssist in the define, initiate and design of architecture in projects/ program WHAT YOU SHOULD HAVE: 8 years hands-on experience in designing and developing solutions with Java /JavaScriptWorking experience and knowledge in Software Development Life Cycle (SDLC) with relevant qualification in IT fieldPassion in developing a high quality softwareInquisitive and analytical mind Strong IT and business acumenProven ability to work in a multi-cultural and multi-functional environmentCustomer and end-user focusedExcellent oral and written communications skills WHAT YOU WILL GET FROM US Great team of IT professionals with global working exposure On-going professional and technical training and certifications Global internal job opportunities available within DPDHL A multicultural environment in modern offices Meal Card and Flexible Benefits – customized according to individual needs Choose any day for your vacation from earned public holiday (Saturday and ad hoc) Smart casual dress code everyday Unlimited Outpatient Medical Home office possibilities Sounds good?
Initiate and formulate proposals / business cases for quality improvement projects including deliverables and planning for the development and implementation of proposed improvements Create and maintain supplier records in the qualification system Assess material changes and drive required quality change controlsSupport supplier qualification activities and coordinate supplier auditsManage supplier relationships to ensure value delivery and site performanceDevelop material specifications to support qualification and releaseCoordinate material release schedules to secure on-time production supplyCollaborate with tech transfer, procurement, quality, and manufacturing on supplier and material selectionEnsure materials meet required quality grades for clinical manufacturingAlign purchase orders and material planning with lead times, safety, quality, cost, and production schedulesSupport quality investigations, risk assessments, and continuous improvement initiatives including business case development.Bachelor’s or Master’s degree in engineering, pharmacy or science related field or profound experience working in a relevant academic or industry field Renowned pharmaceutical companyLong term contractAttractive salary package25 Days Holiday Ihr Kontakt Referenznummer 863542/1 Kontakt aufnehmen Telefon:+41 44 225 50 00 E-Mail: positionen@hays.ch Anstellungsart Freiberuflich für ein Projekt
MS Business Central pénzügyi moduljának bevezetésében veszel részt változatos iparágakban tevékenykedő partnereinknélFelméred az ügyfelek üzleti folyamatait és rendszerigényeitSzoros kapcsolatot tartasz az ügyfelekkelRendszeresen egyeztetsz a belsős fejlesztői csapattal és a Project ManagerrelÜzleti igények alapján specifikációkat írsz, folyamatos nyomon követed a fejlesztések alakulásátAz ügyfél által támasztott követelmények megvalósulását teljeskörűen teszteledTámogatod az éles indulást, valamint support jellegű feladatokat látsz elOktatásokat tartasz, demózod az egyes funkciókat, illetve új fejlesztéseketAz üzleti igény alapján megtervezed a szükséges változtatásokat mind a folyamtokban, mind pedig a rendszerben, ezekről dokumentációt (folyamatleírást, fejlesztési specifikációt) készítesz Miért lehet jó választás Számodra a COSMO CONSULT?
Please send your written application to Martin Alsted directly. RAU | CONSULTANTS is not in charge of this search project.
Durchführung von Change-Verhandlungen Kosten- und Auftragsmanagement mit Budgetkontrolle, Kostentracking und Full Customer Order Management Reporting durch Erstellung interner und externer Statusberichte sowie Eskalationsmanagement Operative Führung des Projektteams (nicht disziplinarisch) und Sicherstellung eines effizienten Informaionsflusses Abgeschlossenes Bachelorstudium in Ingenieurwesen, Luft- und Raumfahrt, Wirtschaftsingenieurwesen, Wirtschaftswissenschaften oder vergleichbare Qualifikation Fundierte Berufserfahrung: davon fundierte Erfahrung im Change Management sowie in Projektleitung / Projektmanagement Vertiefte IT-Kenntnisse in MS Office, MS Project und SAP Gute Kenntnisse im Prozessmanagement, Risikomanagement und Total Quality Management (TQM) Sehr gute Deutsch- und verhandlungssichere Englischkenntnisse Start ab sofort / je nach Verfügbarkeit Attraktives Gehalt 35h/Woche Ihr Kontakt Ansprechpartner Nina Wörle Referenznummer 864641/1 Kontakt aufnehmen E-Mail: nina.woerle@hays.de Anstellungsart Anstellung bei der Hays Professional Solutions GmbH
Durchführung von Change-VerhandlungenKosten- und Auftragsmanagement mit Budgetkontrolle, Kostentracking und Full Customer Order ManagementReporting durch Erstellung interner und externer Statusberichte sowie EskalationsmanagementOperative Führung des Projektteams (nicht disziplinarisch) und Sicherstellung eines effizienten Informaionsflusses Abgeschlossenes Bachelorstudium in Ingenieurwesen, Luft- und Raumfahrt, Wirtschaftsingenieurwesen, Wirtschaftswissenschaften oder vergleichbare QualifikationFundierte Berufserfahrung: davon fundierte Erfahrung im Change Management sowie in Projektleitung / ProjektmanagementVertiefte IT-Kenntnisse in MS Office, MS Project und SAPGute Kenntnisse im Prozessmanagement, Risikomanagement und Total Quality Management (TQM)Sehr gute Deutsch- und verhandlungssichere Englischkenntnisse Start ab sofort / je nach VerfügbarkeitAttraktives Gehalt35h/Woche Ihr Kontakt Ansprechpartner Nina Wörle Referenznummer 864641/1 Kontakt aufnehmen E-Mail: nina.woerle@hays.de Anstellungsart Anstellung bei der Hays Professional Solutions GmbH
Own and Manage Regulatory Processes and Risk Take full responsibility for all regulatory processes within the team, ensuring timely execution and proactive risk management across the entire regulatory scope. Support Cross-Functional Projects and Process Optimization Provide comprehensive regulatory expertise to internal functions and project teams (e.g. manufacturing transfers).
Du bist eine ambitionierte, motivierte Persönlichkeit und verfügst über Erfahrungen im IT-Application- oder Project-Management. Deine kommunikative und kooperative Art ermöglicht es dir, erfolgreich mit verschiedenen Unternehmensbereichen zusammenzuarbeiten.
You can always count on our full support and the stability we offer as an international, family-owned business. Exciting tasks and projects await you in one of our 71 subsidiaries around the world, along with attractive training compensation. Sounds exciting? Here’s the best part: with a wide range of continuing education opportunities, we also aim to offer you long-term prospects beyond your training or studies.
At the earliest possible date we are looking for...Education: Master in optoelectronic engineering, physics or relevant engineering Experience: >3 years’ experience on product development Project concept and planning capability preferredFamiliar with optical software Zemax and relative optics setupHands-on experience & theory on Zygo measurement, interferometer, optical path calibration, and lens manufacturingOptional: Software programing skill, such as matlab, C+, C# …etc., is a plus Personal skills: Good communications: People interaction and teamwork skills.
Du bist eine ambitionierte, motivierte Persönlichkeit und verfügst über Erfahrungen im IT-Application- oder Project-Management. Deine kommunikative und kooperative Art ermöglicht es dir, erfolgreich mit verschiedenen Unternehmensbereichen zusammenzuarbeiten.
ams Sensors Germany GmbH sucht in eine/n Senior Project Manager (d/m/f) (ID-Nummer: 13727203)
YOUR PLUS WITH US: An open-minded, friendly team with an open door policy Work with a global leader in premium software for the glass, window, and door industries Modern tech setup, your own laptop, and flexible hybrid work options Competitive compensation and a comprehensive benefits package Subsidized lunch and free beverages Attractive childcare allowance to support your family Private accident insurance and free English and German language courses Employee discounts and exclusive partner perks Fitness & health app with bonus rewards Foosball table (table soccer) for quick breaks and laughs Regular team events and get-togethers YOUR TASKS: You support our national and international customers, ensuring their requests related to our ERP software are handled efficiently and smoothly – from order entry to production and dispatch control By taking full ownership of incoming service requests, you analyze and prioritize them and ensure issues are resolved quickly and effectively via phone, email, or our ticketing system You manage and maintain the team’s ticket queue, including assignment, follow-up and quality assurance With precise documentation of processes and solutions you help to improve our service constantly You turn customer feedback into product innovations by collaborating closely with Product Development, Sales, and Project Planning Beyond daily support, you contribute to implementation projects and lead smaller customer initiatives, such as quality reviews and project walkthroughs YOUR PROFILE: With a degree in business or production management, business informatics, computer science, or a related technical field, you bring a strong academic foundation Your hands-on experience in support for software solutions - whether at a junior or advanced level - enables you to guide customer requests smoothly from issues to solutions You have a solid understanding of technical processes within production environments You are familiar with databases, SQL and report designers Fluency in Polish and English and your collaborative mindset make it easy for you to work effectively across international teams Even under pressure, you stay focused, solution-oriented and keep the customer’s perspective in mind We look forward to your application!
YOUR PLUS WITH US: An open-minded, friendly team with an open door policy Work with a global leader in premium software for the glass, window, and door industries Modern tech setup, your own laptop, and flexible hybrid work options Competitive compensation and a comprehensive benefits package Subsidized lunch and free beverages Attractive childcare allowance to support your family Private accident insurance and free English and German language courses Employee discounts and exclusive partner perks Fitness & health app with bonus rewards Foosball table (table soccer) for quick breaks and laughs Regular team events and get-togethers YOUR TASKS: You support our national and international customers, ensuring their requests related to our ERP software are handled efficiently and smoothly – from order entry to production and dispatch control By taking full ownership of incoming service requests, you analyze and prioritize them and ensure issues are resolved quickly and effectively via phone, email, or our ticketing system You manage and maintain the team’s ticket queue, including assignment, follow-up and quality assurance With precise documentation of processes and solutions you help to improve our service constantly You turn customer feedback into product innovations by collaborating closely with Product Development, Sales, and Project Planning Beyond daily support, you contribute to implementation projects and lead smaller customer initiatives, such as quality reviews and project walkthroughs YOUR PROFILE: With a degree in business or production management, business informatics, computer science, or a related technical field, you bring a strong academic foundation Your hands-on experience in support for software solutions - whether at a junior or advanced level - enables you to guide customer requests smoothly from issues to solutions You have a solid understanding of technical processes within production environments You are familiar with databases, SQL and report designers Fluency in Polish and English and your collaborative mindset make it easy for you to work effectively across international teams Even under pressure, you stay focused, solution-oriented and keep the customer’s perspective in mind We look forward to your application!
Main job responsibilities: -English and Hungarian language – fluent (written and spoken) -Previous experience in managing an Operations/Warehouse, ideally in production environment, leadership experience, ability to build relationships with customers, - Capability to define strategic plan for the site, negotiation, project management and presentation skills