EDI, SAP), including testing, certifications, cutover, and hypercare.You actively participate in the 24/7 on-call duty and ensure the availability of online authorization.You develop IT concepts within your domain, including architecture sketches, data flows, and security, scalability, and resilience concepts.You lead innovative payment projects from the concept phase through to handover to the relevant departments and provide technical advice to internal stakeholders. What makes you stand out You have several years of experience leading teams in a payments, IT, or platform operations environment.You bring solid expertise in payment processing, ideally in the areas of card acceptance, authorization systems, or payment schemes.You hold a completed degree in Computer Science, Business Informatics, Business Administration, or a comparable qualification.You have experience operating highly available 24/7 systems as well as in incident and provider management.You also have a strong technical understanding of complex system architectures, integrations, and data flows.You have proven experience managing external service providers and leading complex, cross-functional projects.You are able to develop and implement technical concepts, feasibility analyses, and innovative solution approaches.You work in a structured and analytical manner and stand out through strong communication and stakeholder management skills.Very good German and English language skills, both written and spoken, complete your profile.
To succeed, you will need Education: Engineering/science degree or technical equivalent (engineering related job experience) Skills & Knowledge: Skilled at generating your own leads through cold calling, blitzing, research, networking, and driving your territory Experience with on-site customer facing role Excellent interpersonal, oral, and written communication skills Knowledge of or ability to learn and communicate technical information Ability to create custom solutions to address specific process needs by bringing together the needed company technical resources is a must. The ability to get along with others and engage them in projects or activities Ability to focus from one task to another Prioritize tasks effectively Excellent PC skills are required (MS Office, Word, Excel, & Powerpoint) Other Requirements: Prospecting and selling mentality A background in a technical operational side and rotating equipment of sales High energy individual with insatiable curiosity and commitment to get it done.
As part of our team, you will take on the following responsibilities: You are responsible for workforce planning for your assigned area across all relevant planning horizons (VCP, budget and forecast; externally: long‑term planning, budgeting and forecasting) and ensure proactive and efficient resource management.You manage the end‑to‑end monthly, quarterly and annual close processes, including the calculation and posting of personnel provisions, and confidently present the results to external auditors.You perform in‑depth analysis and evaluation of HR KPIs and derive both strategic and operational recommendations for management.You ensure a high level of HR data quality and continuously optimize it as the basis for valid, internationally oriented reporting and meaningful analyses.You take on internal coordination and interface management with international sales organizations and acquired companies, including data preparation and integration into global HR reporting.You are responsible for external coordination with all service providers of sales subsidiaries and acquisitions regarding the provision of HR data, ensuring proper and accurate accounting at all times.As a sparring partner and advisor, you support internal and external stakeholders in all matters related to personnel‑related KPIs within HR controlling.You actively contribute to HR‑related projects, take on sub‑project leadership responsibilities and drive the standardization and further development of the HR KPI system.You support the onboarding and integration of new M&A entities into the group structure (PMI re‑design project).
What you will do Technical Authority: Define backend architecture standards, hosting strategies, and binding technical directions across all agency projects. Middleware Orchestration: Oversee the design and operation of mission-critical eCom flows: Data & Orders: Product/stock synchronization and complex order delegation logic.
Though secondary support could include Orchestrated Analytics, Quality Management Systems (SmartSolve), and Commercial Compliance offeringsDemonstrating innovative, SaaS solutions that showcase how our current and prospective clients can achieve their business goalsProvides technical knowledge, advice and support to customers, understanding their business requirements and technology stack, to maximize the benefits derived from IQVIAs products and/or servicesWorks with the sales teams during the sales process to maximize the benefits derived from the IQVIAs products and/or servicesProvides technical input for bid proposals, projects and technical documents within sales process, and should identify additional opportunitiesProvides pre-sale technical support in sales presentation and product presentations at customer sitesOwns Proof of Concepts based on customer requirements to demonstrate feasibility of the application, often requiring rapid prototyping and/or product demo for clientsVoice of the clients and sales back to Product and Engineering teams to ensure feedback is captured and initiatives are executed Desired Skills and Attributes Demonstrated work ethic and capability to be self-starterDemonstrated experience working with top tier clients in understanding their businesses and crafting technical solutionsStrong CRM and marketing automation domain expertise, preferably within the life sciences industryTechnical experience, especially with SFDC and Salesforce Marketing CloudOutstanding communication skills, particularly in conveying technical concepts in a manner that is easy for clients and non-technical partners to understandExcellent quantitative skills and comfort with data exploration toolsDemonstrated experience in owning projects end to end that involves coordinating many resources and teamsExcellent organizational skills and attention to detailExcellent troubleshooting, analytical and problem-solving abilities with a tenacious commitment to finding the root cause of issuesAbility to work under intense pressure and multitask in a fast-paced start-up environmentAbility to energize and lead a team of partner engineers Our ideal candidate will have: Typically requires a minimum of 3 years of related experience with a Bachelor's degree We know that meaningful results require not only the right approach but also the right people.
What makes you stand out You have successfully completed a degree in (business) informatics, industrial engineering, business administration, or a comparable qualification.You already have several years of experience as a manager and extensive experience in managing complex project and program structures in IT development and restructuring.Additionally, you have gained significant experience in stakeholder management.Your profile is rounded off by broad and up-to-date knowledge in cloud and web services, as well as a strong understanding of the connections between business policy and technical development.You are characterized by a very structured way of working, great endurance, and goal-oriented thinking and acting, taking into account the strategic orientation of the company.Furthermore, you have strong strategic thinking and acting, especially regarding the development of the future IT organization as the backbone of business development.You possess excellent analytical thinking skills, pronounced solution orientation, high social competence, reliability and integrity, as well as conflict resolution skills.Your good presentation skills, especially at the management level, combined with above-average negotiation skills, strong motivational ability, and persuasiveness are among your strengths.Your fluent German language skills in both written and spoken form are complemented by fluent English language skills in both written and spoken form.
Experience working on projects and managing complex customer requirements. Beneficial: knowledge of fuel and energy card services. Strong numerical understanding as well as excellent negotiation and presentation skills.