Develop a detailed rollout plan at local level including all activities required for successful rollout implementation and in line with overall S4E rollout project plan Plan and monitor project budget at Rollout level, providing financial reports, together with Business Oversee the rollout of specific End-to-End processes and manage end-to-end localization requirements implementation, together with Business Cluster Manager Plan project phases, including specific work packages, and coordinate the project plan with Team Leads, Business Core Team Members, Template SPOCs, SAP Template Organization, and all related stakeholders Cover all usual project management disciplines, including managing the project schedule, detailed work plan, risks, issues, budget, cost, testing, and cutover Ensure the alignment of the IT infrastructure setup and manage design approvals in compliance with our S/4 HANA guidelines Contract and coordinate with external partners and consultants to support project activities Ensure adherence to PM@Siemens Energy IT project methodology ( including fulfilling Quality Gate requirements and repotting the project status and progress at regular intervals Prepare and moderate Steering Committee meetings, ensuring all decisions are documented and actionable Track project progress against milestones and deliverables and provide regular update reports to Rollout Management and stakeholders organization, ensuring alignment with operational and strategic goals Lead and coordinate the rollout teams to enable a smooth and successful transition to the new S4E template Experienced IT Project Manager Strong background in SAP S/4, SAP Rollout management PM with experience in SAP Projects Working on Agile project with user stories and Jira Has worked in global organizations with cross functional teams looking to harmonize processes Several full-cycle projects as IT Project Manager Background in complex projects (with complex governance structure as well as many stakeholders with different targets) Excellent English language skills are mandatory.
YOUR TASKS Implement quality methodologies and procedures at the buffer yards, ensuring strict adherence to the quality control plan Supervise the proper execution of various subprocesses at the buffer yards Inspect incoming components such as concrete tower segments and tower internals Conduct audits on the installation of tower internals within stored tower segments Perform final inspections of the concrete tower before handing over to the Project Management organization Identify, document, and manage non-conformities arising during storage at the buffer yards Report daily on the progress and quality status of construction activities Participate in cross-functional meetings within the concrete tower structure to support project execution Coordinate tasks and activities at the buffer yards with the global quality team YOUR PROFILE Completed vocational training in a technical field (e.g. construction materials testing, concrete technology, or similar); further qualification as a certified technician in civil engineering or quality management is an advantage Experience with concrete and/or quality procedures is an asset English proficiency at B2 level and strong communication skills German proficiency at C1 level Team-oriented mindset YOUR BENEFITS Nordex offers a range of attractive benefits – here’s a selection of what you can look forward to.
Tasks & Responsibilities IT Infrastructure Management: Maintain IT infrastructure, including operating systems in a Microsoft & Linux environment, with excellent knowledge and demonstrable experience (Windows), knowledge for Linux Virtualization: Configuration and management of ESX virtualization systems Server Administration: Perform server administration tasks and research event-log warnings and errors Technical Support: Assist the Service Desk with troubleshooting to identify root cause, and provide technical support when needed Audits & Backups: Perform routine and scheduled audits of all systems, including backup Security Management: Implement and monitor security policies, assist in vulnerability assessments, and respond to security incidents following established procedures Automation & Scripting: Develop and maintain automation scripts to streamline routine administrative tasks and improve operational efficiency Capacity Planning: Monitor system performance and resource utilization, providing recommendations for infrastructure scaling and optimization Documentation: Draft and update documentation related to procedures and activities performed Professional Development: Stay up-to-date with emerging technologies, industry trends, and best practices in system administration Networking: Configure and manage networks using HPE Aruba Networking technologies Cloud Services and Collaboration: Manage cloud services with Microsoft Azure, administer Teams Phone and SharePoint IT Projects: Participate in IT projects to improve infrastructure efficiency and security, with opportunities to lead smaller technical initiatives under supervision Profile Bachelor or Master Degree in Informatics or equivalent relevant experience 10+ years of proven experience in system administration roles, with demonstrable progression in technical responsibilities Excellent knowledge of Windows Server administration (2016/2019/2022) and Active Directory management Strong experience with VMWare ESXi virtualization and Veeam Good working knowledge of at least three of the following technologies: Citrix, Veeam Backup, HPE Aruba Networking, Microsoft Azure, Teams Phone, SharePoint Online, Ubiquiti Network Experience with Linux server administration (basic to intermediate level) for common distributions (Ubuntu, CentOS, or RHEL) Solid scripting skills in PowerShell (required), with additional experience in Python or .NET considered a strong plus Advanced experience in managing Microsoft 365 and ability to administer it in a hybrid environment At least one professional certification (Microsoft Certified: Azure Administrator Associate, VMware VCP, HPE ASE, or equivalent) is strongly preferred.
Tasks & Responsibilities IT Infrastructure Management: Maintain IT infrastructure, including operating systems in a Microsoft & Linux environment, with excellent knowledge and demonstrable experience (Windows), knowledge for Linux Virtualization: Configuration and management of ESX virtualization systems Server Administration: Perform server administration tasks and research event-log warnings and errors Technical Support: Assist the Service Desk with troubleshooting to identify root cause, and provide technical support when needed Audits & Backups: Perform routine and scheduled audits of all systems, including backup Security Management: Implement and monitor security policies, assist in vulnerability assessments, and respond to security incidents following established procedures Automation & Scripting: Develop and maintain automation scripts to streamline routine administrative tasks and improve operational efficiency Capacity Planning: Monitor system performance and resource utilization, providing recommendations for infrastructure scaling and optimization Documentation: Draft and update documentation related to procedures and activities performed Professional Development: Stay up-to-date with emerging technologies, industry trends, and best practices in system administration Networking: Configure and manage networks using HPE Aruba Networking technologies Cloud Services and Collaboration: Manage cloud services with Microsoft Azure, administer Teams Phone and SharePoint IT Projects: Participate in IT projects to improve infrastructure efficiency and security, with opportunities to lead smaller technical initiatives under supervision Profile Bachelor or Master Degree in Informatics or equivalent relevant experience 10+ years of proven experience in system administration roles, with demonstrable progression in technical responsibilities Excellent knowledge of Windows Server administration (2016/2019/2022) and Active Directory management Strong experience with VMWare ESXi virtualization and Veeam Good working knowledge of at least three of the following technologies: Citrix, Veeam Backup, HPE Aruba Networking, Microsoft Azure, Teams Phone, SharePoint Online, Ubiquiti Network Experience with Linux server administration (basic to intermediate level) for common distributions (Ubuntu, CentOS, or RHEL) Solid scripting skills in PowerShell (required), with additional experience in Python or .NET considered a strong plus Advanced experience in managing Microsoft 365 and ability to administer it in a hybrid environment At least one professional certification (Microsoft Certified: Azure Administrator Associate, VMware VCP, HPE ASE, or equivalent) is strongly preferred.
In keeping with this strategy we are offering an exciting opportunity for the position of a Regional Customer Service Project Manager (m/f/x). The Regional Customer Service Project Manager's mission is to complete aforementioned professionalization and standardization of existing Customer Service agents.
. • Continuously enhancing training content based on participant input and evolving technical requirements • Supporting the onboarding of new trainers and leading train-the-trainer programs • Collaborating cross-functionally with internal departments, subject matter experts, and external partners • Staying up to date with industry trends and innovations in wind turbine technologies • Diagnosing and resolving technical issues in training equipment • Acting as a Subject Matter Expert (SME) in training development projects when required Your Profile: • Completed vocational training in electrical engineering or a related field • Additional qualifications (e.g., master craftsman, engineer) in mechanics, mechatronics, electrical engineering, or IT are a plus • Several years of hands-on experience in a technical environment, ideally in wind energy or plant engineering • Familiarity with frequency converters, fieldbus systems, and SCADA-IT systems is desirable • Proficiency in English is required; German language skills are an advantage • Strong ability to communicate complex technical concepts clearly and effectively • Excellent presentation and interpersonal skills, with confidence in front of groups • Flexibility and adaptability in a dynamic, international work environment YOUR BENEFITS Nordex offers a range of attractive benefits – here’s a selection of what you can look forward to.
YOUR TASKS Implement quality methodologies and procedures at the buffer yards, ensuring strict adherence to the quality control plan Supervise the proper execution of various subprocesses at the buffer yards Inspect incoming components such as concrete tower segments and tower internals Conduct audits on the installation of tower internals within stored tower segments Perform final inspections of the concrete tower before handing over to the Project Management organization Identify, document, and manage non-conformities arising during storage at the buffer yards Report daily on the progress and quality status of construction activities Participate in cross-functional meetings within the concrete tower structure to support project execution Coordinate tasks and activities at the buffer yards with the global quality team YOUR PROFILE Completed vocational training in a technical field (e.g. construction materials testing, concrete technology, or similar); further qualification as a certified technician in civil engineering or quality management is an advantage Experience with concrete and/or quality procedures is an asset English proficiency at B2 level and strong communication skills German proficiency at C1 level Team-oriented mindset YOUR BENEFITS Nordex offers a range of attractive benefits – here’s a selection of what you can look forward to.
Your responsibilities will include: Reporting and closing activities Preparation of and responsibility for monthly, quarterly, and annual financial statements in accordance with IFRS, internal and external reporting, supporting the preparation of consolidation packages Accounting Overall responsibility for the proper execution of operational accounting for accounts receivable, accounts payable, fixed asset accounting, inventory accounting and general ledger accounting in compliance with applicable laws and guidelines and ensuring correct implementation Operational activities Execution of closing entries, provisions, accruals, income entries and taxes, credit limit monitoring and control of payment transactions Co-operation with management Interface function and active management of internal and external stakeholders, in particular close cooperation with headquarters, the director of the company, and local management Coaching and team development Coaching team colleagues on specific topics for the further development of accounting as well as exchange of best practicesFinancial audits Collaboration with auditors, tax auditors, tax advisors, and authorities Process optimization projects Management of optimization of processes, digitization, and further development of work-flows Ideally you will have: A successfully completed university degree with major in accounting Several years of professional experience in a comparable position in an international corporation Confident knowledge of international accounting standards (IFRS) Routine experience with MS Office, especially Excel Experience with SAP R/3 (FI/CO/AA) and desired S4/Hana Good knowledge of English Analytical thinking and strong numerical skills Precise and conscientious approach to work Committed, solution-oriented and service-oriented approach to work Communication skills, flexibility and ability to work in a team Commitment and enthusiasm for new challenges in a successful German company within an international corporate environment At TAD Pharma we offer: Exciting and cross-departmental development opportunities in a leading, established generic pharmaceutical companyOur products are of EU-qualityA strategic and innovative product portfolioDiverse jobs in a future-oriented growth industryA friendly, collegial, and team-oriented work environmentAn intensive training and onboarding programVarious health benefits and company eventsA commitment to social and sustainability issuesEqual opportunities In summary we are looking for an enthusiastic and results-oriented personality who has initiative and flexibility and wants to prove their talent.
关于我们 您的任务 Identify strategic business areas for new ventures within or outside business units and global platforms.Analyze potential markets, applications, and new business areas, including M&A opportunities.Monitor markets and competitors using various information sources.Analyze technological trends and market developments for relevance to SCHOTT.Generate and propose new product and business ideas.Evaluate business ideas based on volume, profitability, cost structure, business model, technology, competition, risks, IP, and roadmapping.Develop customer contacts and lead customers for each business idea.Initiate technological studies and competitive analyses, and assess their economic relevance as project precursors.Take responsibility for a relevant “New Business” project.Plan implementation from interdisciplinary teams to market entry.Create project plans and assemble international, cross-functional teams.Plan and monitor project expenditures.Support the transfer of projects into business units.Collaborate with business unit leaders and central R&D to implement new ideas.Develop strategies and concepts to position and sell products in new business areas.Demonstrate excellent, persuasive communication across all hierarchy levels.Clearly articulate issues and position projects at the highest level.Build internal and external networks.
As a Principal Biostatistician you will liaise with cross-functional teams, to drive the quality statistical planning, analysis and reporting in support of pharmaceutical development and regulatory submissions.Serve as a resource for the department, ensuring scientific integrity and regulatory compliance in the application of statistical methodology to clinical trials. Participate as lead statistician on major projects, including contributing to clinical development plans, developing/reviewing protocols, preparing/reviewing analysis plans, overseeing the conduct of analyses, preparing/reviewing integrated clinical and statistical reports, and responding to regulatory queries.
Performs quotation reviews, negotiations, and contracting with customers.Handles customer complaints with support of Inside Sales and quality department.Assists Accounts Receivable with overdue management.Documents customer knowledge (organization, deciding nets, etc.) in CRM-system including maintenance of customer master dataImproves the overall customer satisfaction along the customer journey.Drives new growth opportunities with new customers, products, applications and projects with cross-functional customer teamsInitiates innovation and involves internal SCHOTT organization and external partnersDrives competitive intelligence and reports to Market Intelligence teamEstablishes good market / application knowledge and understanding 您的简历 Master’s degree in an engineering discipline, science or business administrationMin.5 years in Key Account Management, technical sales/marketing or product management of high engineering content materials & components in an industrial Business-to-Business (B2B) environment.
You must have specific technical specialism to provide advice and executes specialized tasks. WHAT YOU WILL DO Working closely with project teams, product managers, technical and customer groups to resolve process related problems.Provide accurate status on deliverables to project manager (and frequently internal customers)to ensure successful recharging of project workProvide technical and/or process expertise and input to design, planning, and issue managementEnsure projects and work package delivery is on time and within specified budgetReport promptly any variances of cost and specification to the project managerGather and manage business requirements, user, functional, technical and process requirements for products, services and/or software applicationsJustify project/assignment in terms of context, benefits, options, costs, ROI, risks, dependencies and commitmentsEnsure project/assignment completion in accordance with the pre-determined scope, time, budget and quality; plan, prioritise and communicate status of related tasksPrepare and carry out presentations/documents to clients APPLICATION YOU WILL USE ·Javascript (Angular, Play, React, etc) WHAT YOU SHOULD HAVE 5 year of experience in supervising cross functional, multicultural teamsVery strong in business process modelling, business and data analysisStrong in customer integration technologies (e.g.
Executive Reporting and Stakeholder Communication Provide strategic updates, risk assessments, and clear go/no-go recommendations to the department and company leadership. Drive stakeholder alignment by translating project complexity into concise, action-oriented insights. Your Profile: Master's degree in Business Management, Business Administration or comparable At least 5 - 10 years of relevant professional experience in Project Planning and Risk Management in the pharmaceutical industry (must-have) Excellent analytical and problem-solving skills with a strategic, results-driven approach A persuasive and resilient professional with excellent communication and relationship-building skills You are confident in using standard MS Office programs and project management tools (MS Project, Planner etc.)
Sales Management You shape the implementation of our sales strategy in customer projects with a focus on refineries, energy suppliers, steel producers and other related industries Customer Relationship You are part of our technical sales team and support the development of customer relationships and project business on an international level.
What you will do Perform high-quality manual testing across multiple client e-commerce projects (Desktop, Mobile Web and Tablet), covering the complete customer journey from discovery to checkout Collaborate closely with frontend developers and project teams to understand client requirements and develop tailored testing strategies for each implementation Oversee quality across diverse client implementations while ensuring consistent excellence and optimal user experiences Take ownership of bug reports and tickets from clients, internal stakeholders, and end-users, prioritizing them based on business impact and project timelines Contribute to the development and evolution of SCAYLE Agency’s testing framework and automated testing strategy across client projects Act as a quality advocate within cross-functional agency teams, promoting best practices and driving continuous improvement across multiple client engagements Coordinate testing efforts across parallel client projects to ensure successful delivery of high-quality features within agency timelines Support holistic testing approaches across the full technology stack, understanding how frontend integrations connect with SCAYLE’s backend systems and third-party services Adapt testing strategies to accommodate varying client requirements, brand guidelines, and technical specifications Who you are You have minimum of 5 years of experience in quality assurance, testing, and debugging of frontend applications, preferably in agency or client-facing environments Proficient in manual testing techniques, including exploratory and destructive testing, as well as automated testing methodologies Familiarity with project management and ticketing tools such as Jira and Confluence for effective collaboration across agency teams and client stakeholders Strong knowledge and experience with testing tools, particularly TestRail, for efficient test management and comprehensive reporting Ability to quickly understand complex, custom-built e-commerce implementations and adapt testing approaches to different client architectures Web technologies: Solid understanding of HTML, CSS, JavaScript, browser developer tools, and REST APIs Experience working with agile methodologies in fast-paced agency environments with multiple concurrent projects Passion for delivering innovative, client-specific features quickly while maintaining the high reliability standards expected by premium brands Detail-oriented approach with strong focus on test case design, business value, brand consistency, and exceptional user experience Excellent communication skills for working directly with high-profile clients and articulating technical issues clearly Nice to have Experience with CI/CD pipelines (e.g., GitLab CI) and integrating automated tests into deployment workflows Knowledge of web performance testing (e.g., Lighthouse, Web Vitals) and optimization for enterprise e-commerce Familiarity with web accessibility (a11y) standards and testing, particularly for compliance-focused clients Previous experience in an agency environment or working on multiple concurrent client projects Understanding of SCAYLE’s modular architecture, Storefront SDKs, and Feature Packages Experience testing headless commerce implementations and API integrations Knowledge of international e-commerce requirements (multi-language, multi-currency, regional regulations) Benefits Hybrid working Fresh fruit every day Sports courses Free access to code.talks Exclusive employee discounts Free drinks Language courses Company parties Help in the relocation process Mobility subsidy State-of-the-art technology Central Location Flexible Working Hours Company pension Professional training Dog-friendly office AY Academy Feedback Culture Job Bikes YOU ARE THE CORE OF SCAYLE.
As part of our team, you will take on the following responsibilities: As a Project Manager, you are responsible for leading complex, strategically important projects across the entire DKV Group.In your role, you will lead cross-functional project teams and also coach project managers within the departments.You ensure the successful execution of projects in accordance with project management standards and the DKV project methodology.Gathering and evaluating lessons learned from completed projects is also part of your responsibilities.
Make an impact: Development of our Customer Relationship Management (CRM) and Supplier Relationship Management (SRM) based on Dynamics 365 OnlineDevelopment of further business applications based on different modular elements of the MS Cloud Stack (Power Apps, Power Automate, Azure etc.)Working with state-of-the-art tools and development methodsCo-determination and design of our development methodology, release processes and agile approachSupport of our development team and management of external developersEffective collaboration with our CRM / SRM team and surrounding projects and product teamsActive design in solution design from the technical requirement to the finished solution What makes you stand out Education: successfully completed education in (business) computer science or a comparable education levelAt least 5 years' experience in the development of .NET, Dynamics, and Azure cloud components (C #, Javascript, DevOps, Visual Studio etc.)
As part of our team, you will take on the following responsibilities: You support Supplier Management by coordinating and structuring key tasks and are responsible for designing and optimizing processes within the relevant DKV systems related to supplier managementYou create the framework for effective collaboration between different departments and business areasYou optimize cross-functional processes to increase efficiency and ensure quality, and you support users, for example through training sessionsYou implement, monitor, and document process-relevant application standardsYou act as a sub-project manager or project manager for various topics within Supplier ManagementYou contribute your experience in independently creating, analyzing, and using KPIs and statistics for different internal target groupsYou gather department-relevant information, analyze it professionally, and derive appropriate measuresYou support the introduction and further development of systems and tools within the department, take ownership of selected processes from development through execution, and work closely with key interfaces and stakeholders across the business What makes you stand out You have a university degree in Business Administration, Law, or a comparable qualificationYou bring a very high level of initiative as well as strong entrepreneurial, analytical, and strategic thinking skillsYou have empathy, present yourself confidently, and possess excellent communication skillsYou bring a high sense of responsibility combined with strong commitment, resilience, and flexibilityYou work independently, proactively, and in a goal-oriented mannerYou have strong presentation skills in both German and English We are looking forward to your application and to applicants who enrich our diverse culture!
As part of our team, you will take on the following responsibilities: You are responsible for the independent acquisition of fuel and vehicle services suppliers, building and sustainably maintaining strategic partnerships, including contract negotiations and the optimization of existing framework agreementsYou prepare reports and KPIs to actively manage and evaluate supplier performanceYou take ownership of comprehensive relationship management and strategically expand your network to identify new business opportunities in the mobility sectorYou develop the country strategy and implement it independentlyYou identify and commercialize new business opportunities, such as app-based parking or mobility services, and actively contribute to innovation in the mobility environmentYou take on (partial) leadership and coordination of cross-functional projects and are responsible for the rollout of mobile payment, the DKV Chipcard, and other innovative technologiesYou monitor volume targets, special agreements, and incentives, and coordinate across interfaces to implement sales promotion initiatives and optimize gross profit.
What You’ll Do Drive Measurable Business ImpactIndependently lead AI and analytics initiatives that generate tangible business valueActively contribute to and influence the company’s strategic directionApply Advanced Analytics & AIDevelop and apply advanced statistical methods in an agile environmentWork on business-critical questions using: Regression models, Time series analysis and Machine learning & AI algorithmsCollaborate cross-functionally or drive initiatives independentlyTurn Data into ActionDesign and execute analyses on large datasetsTranslate findings into clear, actionable recommendationsWork across the full spectrum — from Excel-based analysis to deep learning models Build Scalable AI SolutionsDevelop and own customized Data Science and AI solutionsWork with SQL on Azure and Snowflake platforms, Python is nice to haveLead projects end-to-end: from Proof of Concept (PoC) to fully operational production modelsCreate audience-tailored presentationsTranslate complex analytical insights into clear business languageDeliver compelling data storytelling to support decision-making at all levels What makes you stand out Minimum 3 years of experience in Data Science, AI, Advanced Analytics, or similar rolesProven ability to generate measurable business value through data-driven solutionsStrong expertise in statistical modeling and machine learning techniquesHands-on experience with: Python, SQL, Azure and SnowflakeExperience building scalable models from PoC to productionStrong communication and stakeholder management skillsAbility to explain complex topics to both technical and non-technical audiencesBachelor’s or Master’s degree in Finance, Statistics, Computer Science, Mathematics, or a related quantitative field We are looking forward to your application and to applicants who enrich our diverse culture!
Please feel free to contact us You can expect interesting tasks and challenging projects, as well as motivated and friendly teams in fields that influence our future. Your Profile Bachelor’s Degree (Engineering or Business Management or equivalent) or equivalent Purchasing experience; MBA preferred.Minimum of 3 -5 years practical knowledge and experience in Purchasing in a Manufacturing environmentAPICS or ISM Certification helpfulIndividual should be skilled in all facets of negotiations (preparation, execution, deal-closing)Strong analytical ability and a disciplined problem-solving approach.Computer proficiency and experience using Microsoft Office software.
Experience working on projects and managing complex customer requirements. Beneficial: knowledge of fuel and energy card services. Strong numerical understanding as well as excellent negotiation and presentation skills.
You design and implement operational concepts for Azure resources, Confluent Cloud, and integration projects and consistently apply Infrastructure‑as‑Code, for example using Terraform. What makes you stand out You have several years of experience as a DevOps Engineer with a strong focus on automation, deployment, and platform management.
As part of our team, you will take on the following responsibilities: You analyze, model, and optimize end‑to‑end business processes, systematically identifying process gaps and improvement potential.You derive concrete measures to increase efficiency and ensure the smooth implementation of optimization and improvement initiatives.In close collaboration with our Process Owners, you develop KPIs, dashboards, and reports to monitor process performance and assess the impact of process changes.You plan and facilitate optimization and analysis workshops and moderate cross‑functional alignment sessions.You manage interfaces between business units as well as relevant internal and external stakeholders.You manage projects, for example the implementation of modern technologies such as Process Mining and Task Mining, and accompany them from concept through execution.You communicate progress, results, and initiatives transparently to all stakeholders.You monitor market and technology trends in the process environment and strategically integrate them into our process and optimization strategy.
. • Strong communicator across functions. • Process‑oriented and structured. • Solid project management skills. • Proactive and solution‑oriented. • Comfortable in a fast‑paced, international environment. We are looking forward to your application and to applicants who enrich our diverse culture!
As part of our team, you will take on the following responsibilities: You actively contribute to strategic payment projects and take responsibility for coordinating colleagues with sub‑project ownership in cross‑functional payment initiatives. In this role, you are responsible for the ongoing development of our payment solutions in close collaboration with external service providers, internal stakeholders, and in alignment with management.You coordinate technical providers, in particular our processing service provider as well as connected systems and additional partners.
EDI, SAP), including testing, certifications, cutover, and hypercare.You actively participate in the 24/7 on-call duty and ensure the availability of online authorization.You develop IT concepts within your domain, including architecture sketches, data flows, and security, scalability, and resilience concepts.You lead innovative payment projects from the concept phase through to handover to the relevant departments and provide technical advice to internal stakeholders. What makes you stand out You have several years of experience leading teams in a payments, IT, or platform operations environment.You bring solid expertise in payment processing, ideally in the areas of card acceptance, authorization systems, or payment schemes.You hold a completed degree in Computer Science, Business Informatics, Business Administration, or a comparable qualification.You have experience operating highly available 24/7 systems as well as in incident and provider management.You also have a strong technical understanding of complex system architectures, integrations, and data flows.You have proven experience managing external service providers and leading complex, cross-functional projects.You are able to develop and implement technical concepts, feasibility analyses, and innovative solution approaches.You work in a structured and analytical manner and stand out through strong communication and stakeholder management skills.Very good German and English language skills, both written and spoken, complete your profile.
Manage IT service intake, including prioritization and resource planning for direct and matrixed teams. Translate business requirements into actionable IT services, projects, and technical deliverables. Collaborate with IT service leaders and team members to scope, estimate, and plan projects and initiatives.
Manage IT service intake, including prioritization and resource planning for direct and matrixed teams. Translate business requirements into actionable IT services, projects, and technical deliverables. Collaborate with IT service leaders and team members to scope, estimate, and plan projects and initiatives.
You will also actively contribute to the optimization of automated, price‑relevant processes, working closely with departments such as Sales, Product Management, and Operations.As part of cross‑functional projects, you will take on smaller work packages or provide operational support to the project lead. Furthermore, you will be involved in the planning and further development of new services and processes, for example by conducting research or preparing initial concept drafts.Another element of your role is the creation of profitability, revenue, and sales volume analyses for products within the eMobility portfolio.
As part of our team, you will take on the following responsibilities: As a Technical Administrator Charge Points, you are part of our Technical Customer Care Team and are responsible for the technical and operational support of our charging infrastructure in the @Home & @Work segmentYou work closely with partners, installers, product management, operations and internal specialist teams, with the clear goal of providing our customers with a reliable and high‑quality charging experienceYou actively support the further development and implementation of the European eMobility strategy and contribute your operational experience to strategic initiatives and concepts You plan, organise and coordinate appointments, trainings and technical events, ensuring smooth operational processes in day‑to‑day business.You collaborate closely with internal stakeholders from engineering, product management, sales and partner teams and ensure a continuous and transparent flow of informationYou continuously analyse and further develop customer care processes in the @Home & @Work environment, identify optimisation potential, implement efficient new workflows and take responsibility for quality standards within your area of expertiseYou actively participate in cross‑functional projects and take on (partial) project leadership for technical and organisational topics. For this purpose, you research technical and market‑relevant information, analyse the results and derive targeted measures to ensure and improve service qualityYou work confidently with relevant systems such as ticketing, monitoring and backend systems as well as partner portals.