As part of our team, you will take on the following responsibilities: As a Project Manager, you are responsible for leading complex, strategically important projects across the entire DKV Group.In your role, you will lead cross-functional project teams and also coach project managers within the departments.You ensure the successful execution of projects in accordance with project management standards and the DKV project methodology.Gathering and evaluating lessons learned from completed projects is also part of your responsibilities.
IT specialist).You have professional experience in application development for SAP systems, ideally with a focus on SD/MM.Preferably, you have already gained experience with S/4HANA and SAP BTP.A passion for new technologies, IT trends, and agile development sets you apart.You have strong analytical and communication skills as well as a service-oriented and self-reliant working style within project teams.Fluent German and good English skills complete your profile. We are looking forward to your application and to applicants who enrich our diverse culture!
Qualifications: ·Bachelor or Master Degree in Industrial Engineering and/or similar sciences ·New graduate or max. 1 years of experience ·Fluent in english ·Excellent communication and organizational skills ·Ability to build relationships and work well as part of a team ·Strong interest in career opportunities in the Supply Chain industry We are looking for "Fixed Term (3 Months) Transportation Operations Engineer" Job Description: · Conducting projects in order to improve and develop all process in an operation ·Following and performing the development of process improvement and operational management systems ·Creating and updating (if necessary) project plans according to Depict methodology about the ongoing projects ·Following and controlling project activities and its performance ·Performing time and method study by observing operations business process
bonprix Handelsgesellschaft mbH sucht in eine/n Project Manager Digital Marketing (m/w/d) (ID-Nummer: 13669247)
Impact & Team Power: High degree of creative freedom and unbeatable team power in a high performance work environment Salary & Employee Discounts: Secure job with the pioneer of discounts offering an attractive salary and corporate benefits Your tasks Agile development & configuration (front & backend) of an international PIM/MDM solution Build & further enhance our PIM/MDM data models based on complex business requirements Code review & unit testing and perform quality assurance and testing (error analysis, bug fixing) Take over responsibility for our regular release cycle & deployments Strong collaboration with other technical teams Translation of technical requirements into features, epics and user stories Assuring the Third Level Support for our platform(s) Transfer of technical knowledge to our domain and business colleagues as well as mentor junior developers and support project teams Your profile Completed education in IT/computer science (e.g., IT specialist apprenticeship, specialist for application development) or a related university degree (Computer Science, Business Informatics) or equivalent qualification Proven development experience with PIM and/or MDM solutions; PIM XY experience is a plus Proficiency programming with languages like PHP or JavaScript as well as experience in API development based on REST or GraphQL Experience working in international, cross functional projects using agile methodologies (e.g., Scrum, Kanban); ability to technically lead and coach teams is a plus Structured, organized, self directed, and solution oriented working style with high quality standards Very good German & English skills (spoken and written) Confident use of MS Office applications Developer-PIM-MDM-m-f-d-MDM-Platform-Solutions-Essen
WHAT YOU WILL DO Work with people responsible for architectural communication in all regions of IT Services and in DP DHL Business divisions Communicate all important news to the architectural community effectively Analyze public events regarding IT architecture and bring them to the attention of the members of the team Lead definition, initiation and design of architecture in projects/ programs and coordinate collaboration with external service providers Apply standard methodologies when creating new architecture, programs and applications or when maintaining existing ones Document work using the required standards, methods and tools May oversee the completion of projects and may contribute to employees’ professional development Act as Technical lead of development teams on issues of performance, tools, and standards WHAT YOU SHOULD HAVE Excellent written and verbal communication skills with the desire to share technical knowledge and information with others.
Please send your written application to Jakob Jan Verbraak directly. RAU | CONSULTANTS is not in charge of this search project.
Any other languages such as French would be an advantage;You combine technical skills (data management and analysis) with strong functional skills (communication and project management);Knowledge of and experience with the implementation of national and international regulations related to sustainability, due diligence and/ or climate;A pragmatic personality with a broad interest, high sense of ownership, entrepreneurial work ethic, hands-on mentality, excellent interpersonal skills and a flexible, solution-driven mind-set;You have a structured way of working and enjoy working both independently and in a team;Proficient computer skills (Office package);Excellent communication skills, across all levels of our organisation, both verbal and written, are crucial elements of your profile; As a Sustainability Coordinator (Maternity leave cover) we offer you: A fully immersive role in our world of chocolate.
Your Profile Bachelor's degree in Business and/or Life Sciences.5 years' experience in a sales or sales-related function.Fluent in both spoken and written English and at least one other international language.Strong technical knowledge of products and IT tools (e.g., CRM).Very strong Project Management skills, excellent negotiation skills and business acumen, high level of Intercultural competence. Your Benefits SCHOTT’s openness to promote your further development is just as great as our additional benefits.
Identification and commercialisation of new business opportunities (e.g. app parking, mobility services) Active participation in shaping innovations in the mobility sector (Partial) management and coordination of cross-divisional projects Introduction of mobile payment, DKV chip cards and other innovative technologies Monitoring of target volume agreements, special regulations and incentives Cross-departmental coordination for the implementation of sales promotion measures and gross profit optimisation The area of responsibility will be driven forward independently What makes you stand out You have a university degree and several years of professional experience, including initial management experience.
As part of our team, you will take on the following responsibilities: You analyze, model, and optimize end‑to‑end business processes, systematically identifying process gaps and improvement potential.You derive concrete measures to increase efficiency and ensure the smooth implementation of optimization and improvement initiatives.In close collaboration with our Process Owners, you develop KPIs, dashboards, and reports to monitor process performance and assess the impact of process changes.You plan and facilitate optimization and analysis workshops and moderate cross‑functional alignment sessions.You manage interfaces between business units as well as relevant internal and external stakeholders.You manage projects, for example the implementation of modern technologies such as Process Mining and Task Mining, and accompany them from concept through execution.You communicate progress, results, and initiatives transparently to all stakeholders.You monitor market and technology trends in the process environment and strategically integrate them into our process and optimization strategy.
Key Responsibilities: ·Provides specialized administrative support in the development, implementation, and marketing of our two HR development programs ·Serves as a central point of contact between prospective employees, vendors, staff, other departments, and/or external constituencies on day-to-day operational, and administrative matters; assists with meetings, special projects, and/or general problem resolution ·Coordinates activities and administration of program objectives; this requires engaging internal and external stakeholders ·Monitors and administers program/project expenses; may develop or participate in the development of funding proposals for the program ·Writes, edits, and coordinates development of course catalogs, promotional materials, educational materials, training manuals, newsletters, and/or brochures, as appropriate to the program ·Maintains program/project records, researches information and gathers and computes various data; prepares special and/or one-time reports, summaries, or replies to inquiries, selecting relevant data from a variety of sources.
Cost Manager - Data Centers (m/f/d) We are seeking an experienced Cost Manager to oversee financial control and cost management for data center construction projects, ensuring accurate budgeting, cost forecasting, and value engineering while maintaining project profitability and stakeholder expectations.
Mein Arbeitgeber Start: As soon as possibleLocation:remote-option, occasional onsite workshopsLanguage: Excellent English is mandatory Joint project responsibility together with the Business PM and Subject Matter ExpertsPlan and coordinate all project phases, work packages, and stakeholder alignmentEnd-to-end PM tasks: timeline, work plan, risks, issues, budget, testing, cutoverEnsure compliance with S/4HANA AGORA guidelines and IT infrastructure requirementsCoordinate external partners and consultantsFollow the PM@Siemens Energy methodology, including Quality Gates and regular reportingPrepare and facilitate Steering Committee meetingsManage dependencies with related programs (e.g., Material Compliance)Support rollouts, end-to-end processes, training activities, and knowledge transferEnsure adherence to data protection and cybersecurity standards Senior-level IT Project Manager with extensive SAP S/4 project experienceBackground in Finance / Treasury projectsMultiple full-cycle IT PM projects in global and complex environmentsExperience working Agile, incl.
Themen voran- und Ideen einbringen? Dann ist ein Werkstudium im Bereich Project Support & QA bei uns das Richtige für Dich! Unsere Arbeitskultur ist geprägt von der Kombination aus Tech-Know-How und kreativer Kompetenz.
Erstellen einer digitalen Projektdokumentation Dein Profil Studium im Bereich Bauingenieur- oder Umweltingenieurwesen, Geologie, Geotechnik, Hydrogeologie oder vergleichbares Studium MS Office (Excel, Word) MS Project und MS Access Kenntnisse wünschenswert Du identifizierst dich mit dieser Stelle, aber nicht alle Punkte treffen auf dich zu? Bewirb dich trotzdem!
You’ll bridge the gap between sales, medical, and operational teams to ensure seamless project execution and support sales teams throughout the Business Development process. RESPONSIBILITIES Actively collaborate with Sales, Medical, Operations, and other functions and provide guidance to ensure tailor-made strategies to project or programs that differentiate IQVIA from the competition resulting in compelling, feasible proposals and continuously drive business growth.Scan the therapeutic and operational landscape and take account of wider impacts to develop long term implementation strategies that maximize opportunities to add value.Maintain an understanding of current and future market trends that may impact current and/or future innovative operational delivery strategies.Act as champion for project centricity within the organization through enabling the project delivery team assigned to an awarded project to understand and implement the project strategy that was sold.Drive the team to leverage and consolidate all available data to build the project strategy.
MySQL Python Google BigQuery Gitlab What you will do Conduct in-depth analyses on shop user behavior to uncover actionable insights Drive shop optimization and growth by providing analytical insights to Business and Product Owners and influencing product enhancements Shape the success metrics for our shop, developing and monitoring KPIs that directly impact millions of users’ shopping experiences Provide full-cycle A/B test analytical support to optimize shop performance Define tracking requirements and support QA of tracking implementations to ensure data accuracy and reliability Design and implement advanced dashboards, enabling self-service analytics across the organization Collaborate with multiple stakeholders across the organization to answer shop-related questions with analytical insights, supporting business decision-making Who you are Advanced proficiency in SQL for complex data analysis and querying large datasets Expertise in e-commerce KPIs and funnel analysis Solid understanding of web analytics and experience working with frontend tracking data (GA4 experience is a plus) Experience with data visualization tools (e.g., Looker Studio, Tableau, or similar) to create compelling dashboards and reports Advanced knowledge of A/B testing methodology and statistical analysis for experiment design and interpretation Strong understanding of customer segmentation and cohort analysis in the e-commerce context Proactive and self-driven, with the ability to work independently and drive projects from conception to completion Collaborative mindset, adept at working with cross-functional teams and building strong relationships with stakeholders Pragmatic approach to problem-solving, consistently delivering efficient, data-driven solutions.
Please feel free to contact us You can expect interesting tasks and challenging projects, as well as motivated and friendly teams in fields that influence our future. Do you want to be successful with us? Then, please send us your application: SCHOTT Glass Technologies (Suzhou) Co., Ltd., Human Resources, Wendy Wang, +86512680959896101 *At SCHOTT, it’s your personality that counts – not your gender, your identity, or origin.Your Profile University Degree in Engineering, Materials Science, Physics, or Industrial EngineeringMore than 10 years of experience in operations management, including production, supply chain or production services (quality, maintenance, engineering, process development); Minimum 5 years of experience in production management.Excellent command of English and Chinese language.
Make timely, informed decisions under pressure, balancing risks and project objectives. Solve project challenges creatively and flexibly, adapting to unforeseen changes while maintaining progress. Communicate goals, expectations, and project status clearly to teams and stakeholders.
We know from experience that it’s not technology and software that make the decisive difference. It’s people. Whether that’s in an SAP project, when developing a web application or when switching to cloud-based services. So we combine our in-depth process knowledge and technology expertise with an empathetic and people-centred approach.
Mein Arbeitgeber Start: As soon as possible Location:remote-option, occasional onsite workshops Language: Excellent English is mandatory Joint project responsibility together with the Business PM and Subject Matter Experts Plan and coordinate all project phases, work packages, and stakeholder alignment End-to-end PM tasks: timeline, work plan, risks, issues, budget, testing, cutover Ensure compliance with S/4HANA AGORA guidelines and IT infrastructure requirements Coordinate external partners and consultants Follow the PM@Siemens Energy methodology, including Quality Gates and regular reporting Prepare and facilitate Steering Committee meetings Manage dependencies with related programs (e.g., Material Compliance) Support rollouts, end-to-end processes, training activities, and knowledge transfer Ensure adherence to data protection and cybersecurity standards Senior-level IT Project Manager with extensive SAP S/4 project experience Background in Finance / Treasury projects Multiple full-cycle IT PM projects in global and complex environments Experience working Agile, incl.
You will find on our homepage https://www.dpdhl.jobs/grow-program more detailed information on the application process, program schedule and typical project positions in the various business areas. We are looking forward to your application. CONNECTING PEOPLE. IMPROVING LIVES. #growprogram #growhr
How you can contribute: Develop accurate forecasts and predictive models, identifying trends, seasonality, and variances.Transform complex datasets into clear, executive-level dashboards and reports to support business decisions.Maintain high-quality datasets through rigorous data cleaning, validation, and governance practices.Translate analytical insights into actionable strategic recommendations for stakeholders.Lead, motivate, and coordinate project teams across international locations.Organise and manage projects efficiently, including scheduling, resource allocation, and task prioritisation.Make timely, informed decisions under pressure, balancing risks and project objectives.Solve project challenges creatively and flexibly, adapting to unforeseen changes while maintaining progress.Communicate goals, expectations, and project status clearly to teams and stakeholders.
Your role Design, implement, and optimize SAP S/4HANA FI/CO solutions based on business requirements Configure and customize SAP FI/CO module, develop specifications, and support cutover, go-live, and hypercare Collaborate with stakeholders and technical teams to deliver solutions and act as a liaison Identify and implement process improvements, provide incident support, and resolve recurring issues Develop and execute test plans, manage defect tracking, and support user acceptance testing Create and maintain documentation Ensure compliance with company policies, industry standards, and data security Stay updated on SAP trends and propose innovative solutions Your profile Experience in SAP business process improvement, system integration, configuration management, testing, service and data management Ability to work collaboratively in cross-functional teams and delivering SAP solutions to your stakeholders Adherence to occupational safety, quality management, environmental protection, and IT security guidelines Strong analytical and problem-solving skills Excellent communication and presentation abilities Proficiency in project management methodologies (e.g., Agile) Attention to detail and commitment to delivering high-quality solutions Fluent language skills in German and English Look forward to Mobile and flexible working, 30 days of vacation, and the option of 20 days of workation (within the EU) Individual onboarding and personal and professional development opportunities supported by our People Development Team Company health management with fitness and sports offerings (EGYM Wellpass, sporting events, health weeks) Employer contribution to capital-forming benefits Latest-generation mobile devices, also for private use Additional benefits for you in the form of capital-forming benefits, bicycle leasing, discounted leasing of new IT equipment for private use, and corporate benefits We look forward to hearing from you!
If you have experience with consumer healthcare customer interaction it is a great advantage. You have a proven track record of running global projects showcasing your ability to lead in-directly and making a positive impact on business and collaborations. Strong communication skills are key to success and besides fluency in English (written and spoken) you have an in-ternational mindset and the ability to work in a matrix environment.
If you have experience with consumer healthcare customer interaction it is a great advantage. You have a proven track record of running global projects showcasing your ability to lead indirectly and making a positive impact on business and collaborations. Strong communication skills are key to success and besides fluency in English (written and spoken) you have an international mindset and the ability to work in a matrix environment.
Stripf Project Solutions GmbH sucht in Wachenheim eine/n Instandhalter PLT- und EMSR-Technik (m/w/d) (ID-Nummer: 13342362)
Mit unseren drei Geschäftsbereichen „Technology & Operational Consulting“, „Software, IT & Digital Data Management“ und „Project Management, Engineering & Business Services“ bieten wir eine umfassendes Dienstleistungsportfolio von der Strategieentwicklung über die Projektplanung bis hin zur Implementierung.
You will also actively contribute to the optimization of automated, price‑relevant processes, working closely with departments such as Sales, Product Management, and Operations.As part of cross‑functional projects, you will take on smaller work packages or provide operational support to the project lead. Furthermore, you will be involved in the planning and further development of new services and processes, for example by conducting research or preparing initial concept drafts.Another element of your role is the creation of profitability, revenue, and sales volume analyses for products within the eMobility portfolio.
Senior Digital Project Manager (m/w/d) SAP S/4HANA Rollout Als mehrfach ausgezeichneter Top-Arbeitgeber stehen wir seit über 40 Jahren für individuelle und wertschätzende Betreuung und bieten langfristige Perspektiven.
G. Bee GmbH sucht in Freiberg am Neckar eine/n Project Engineer (m/w/d) (ID-Nummer: 13619612)
Make an impact: Development of our Customer Relationship Management (CRM) and Supplier Relationship Management (SRM) based on Dynamics 365 OnlineDevelopment of further business applications based on different modular elements of the MS Cloud Stack (Power Apps, Power Automate, Azure etc.)Working with state-of-the-art tools and development methodsCo-determination and design of our development methodology, release processes and agile approachSupport of our development team and management of external developersEffective collaboration with our CRM / SRM team and surrounding projects and product teamsActive design in solution design from the technical requirement to the finished solution What makes you stand out Education: successfully completed education in (business) computer science or a comparable education levelAt least 5 years' experience in the development of .NET, Dynamics, and Azure cloud components (C #, Javascript, DevOps, Visual Studio etc.)
Main responsibilities are: Foster a high‑performance culture centered on collaboration, continuous learning, and customer satisfactionEnsure outstanding quality in all customer service activities, securing a seamless and satisfying customer journeyHandle complex credit situations and interface with critical customers, approving credit assessments from internal partners (Sales)Monitor service-level KPIs and performance metrics at both team and individual level, ensuring goals are consistently achievedDevelop and implement team strategies, identifying opportunities for continuous improvement and efficencyCollaborate closely with multiple departments as well as with headquarters, on projects impacting customer experience and operational efficiency.Participate actively in management discussions and contribute to key business decisionsContribute to innovation projects, including the rollout of digital and AI tools What makes you stand out Proven experience in managing operational teams within Customer Service and/or Credit Management environments.Ability to work effectively in multidisciplinary contexts and engage with various internal and external stakeholders.Strong orientation toward continuous improvement, data analysis, and the resolution of complex problems.Advanced knowledge of digital tools (ideally MS Dynamics, Genesys, CAM) for operational management and reporting.Hands-on attitude with a strong ability to collaborate on projects and maintain relationships with headquarters and other subsidiaries.Fluent English (C1 level).Bachelor’s degree We are looking forward to your application and to applicants who enrich our diverse culture!
As part of our team, you will take on the following responsibilities: You are responsible for the independent acquisition of fuel and vehicle services suppliers, building and sustainably maintaining strategic partnerships, including contract negotiations and the optimization of existing framework agreementsYou prepare reports and KPIs to actively manage and evaluate supplier performanceYou take ownership of comprehensive relationship management and strategically expand your network to identify new business opportunities in the mobility sectorYou develop the country strategy and implement it independentlyYou identify and commercialize new business opportunities, such as app-based parking or mobility services, and actively contribute to innovation in the mobility environmentYou take on (partial) leadership and coordination of cross-functional projects and are responsible for the rollout of mobile payment, the DKV Chipcard, and other innovative technologiesYou monitor volume targets, special agreements, and incentives, and coordinate across interfaces to implement sales promotion initiatives and optimize gross profit.
Giesecke+Devrient GmbH sucht in eine/n Customer Project Manager High Security Printing – Cash Life Cycle Solutions (m/w/d) (ID-Nummer: 13609617)
Eppendorf SE sucht in eine/n Senior Project Manager IT (ID-Nummer: 13523567)
Techem Energy Services GmbH sucht in eine/n Senior Specialist Processes & Projects (m/w/d) in Voll- oder Teilzeit (ID-Nummer: 13725512)
Responsibilities Lead end-to-end implementation and migration projects for enterprise clients Define and document target architectures, integrating SCAYLE with client systems (ERP, PIM, CRM) Provide guidance on SCAYLE platform capabilities, APIs, and composable commerce Translate business requirements into technical specifications and actionable work packages Collaborate with external partners to ensure delivery quality and standards compliance Review and validate integrations: REST APIs, webhooks, and asynchronous data flows Support cross-functional teams in resolving technical blockers Requirements Bachelor’s or Master’s degree in Computer Science, Information Systems, or related field 5+ years in enterprise ecommerce architecture, digital consulting, or technical lead roles Proven experience leading large-scale SaaS or MACH replatforming projects Deep knowledge of e-commerce architectures: Storefronts, OMS, PIM, CMS, ERP ntegrations Expert in MACH principles (Microservices, API-first, Cloud-native, Headless) Hands-on experience with REST APIs, webhooks, and event-driven architectures Strong problem-solving, consultative mindset, and clear communication skills YOU ARE THE CORE OF OUR COMPANY We take responsibility for creating an inclusive and exceptional environment where all genders, nationalities and ethnicities feel welcomed and accepted exactly as they are.
We are looking for a JDA specialilst to join our IT Iberia team and work on different projects focused on JDA at different sites. The IT JDA Specialist is accountable for the Implementation of IT solutions (JDA) that meet the needs of the business and our clients within the budgets and times defined by the projects.
Working in partnership we ensure DPDHL has a property portfolio that meets the demands of the customer, today and in the future. We provide Portfolio Management, Construction & Project Management, Advisory Services as well as various aspects of Property & Facility Management, Leasing, Sales & Purchases. We can offer challenging & innovative construction projects with a main focus on Germany to meet our customers’ needs and bring great benefits for the company to take lead position on national and international area.
IT supports the operating run of the IT services and supports to optimize the existing IT Setup of hard- and software. Within build projects IT is responsible as work stream lead for setting up infrastructure and the IT solution planned for the customer. Within these projects planning, setup and testing are part of the IT tasks.
ZEISS sucht in eine/n Project Manager Special Customer Projects-1 (m/w/x) (ID-Nummer: 13756929)
ZEISS sucht in eine/n Project Manager Special Customer Projects-2 (m/w/x) (ID-Nummer: 13756928)
Experience with quality procedures Experience with maintenance management programs is a plus, as well as knowledge of environmental, legal or occupational risk prevention regulations in precast production Fluent in English (minimum B2 level) and in German Strong leadership skills with the ability to motivate and manage teams Business vision and ability to manage large-scale projects Analytical, interpersonal, organizational and communication skills Previous experience as factory coordinator, the precast sector, in the renewable energy sector and in production environments will be a plus YOUR BENEFITS Nordex offers a range of attractive benefits – here’s a selection of what you can look forward to.
As being part of this team, you will provide end-to-end security consultancy on cloud application and infrastructure, building security into our IT solutions from very beginning. The projects will seek your advice and support along the risk position of the service in its lifecycle. Your work is essential to protect DPDHL group’s information assets in a dynamic threat landscape by secure design.
Experience with quality procedures Experience with maintenance management programs is a plus, as well as knowledge of environmental, legal or occupational risk prevention regulations in precast production Fluent in English (minimum B2 level) and in German Strong leadership skills with the ability to motivate and manage teams Business vision and ability to manage large-scale projects Analytical, interpersonal, organizational and communication skills Previous experience as factory coordinator, the precast sector, in the renewable energy sector and in production environments will be a plus YOUR BENEFITS Nordex offers a range of attractive benefits – here’s a selection of what you can look forward to.
Role & Responsibilities As a Manager within IQVIA’s FIC team, you will be responsible for managing projects primarily in the areas of due diligence (buy- and sell-side), asset/portfolio/company valuation, asset screening and growth strategy Leverage consulting and transaction advisory experience, IQVIA information and expertise, and methodological know-how to manage projects that address client / business questions.Diagnose and understand complex strategic issues / diligence questions and structure project approach and team setup to address engagement objectivesManage project teams on a day-to-day basis through guiding research approaches, the design, development and delivery of client reports and presentations and QC of deliverablesServe as day-to-day point of contact with clients during project delivery – including presenting / communicating key project insights and recommendations – ensuring engagement satisfaction and supporting long-term enhancement of client relationshipsContribute to overall FIC team capabilities, including (but not limited to) the development of intellectual property, marketing materials, training, recruitment and go-to-market approachSupport Principals with business development, including proposal development and presentations.Serve as development lead of 3-4 team members, alongside supporting broader team development About You Candidates interested in joining IQVIA FIC as a Manager should have: Minimum of 5-6 years professional experience in strategy consulting, M&A/BD&L roles or within a financial institution (e.g. private equity, venture capital).Experience advising clients on commercial issues in the biopharma / life sciences industry and/or financial investors, including exposure to projects related to transactions / investments (due diligence, valuation, asset identification, growth strategy, forecasting)Project management experience in relevant domains, including managing large, multi-disciplined teams while maintaining high quality delivery.
At the earliest possible date we are looking for...Preferred qualification: Experience of serving in semiconductor process equipment industry or similar industry.Having the fact to work closely with design engineer to complete technical project with success.Experience of cooperate with customer service with knowledge of how to fulfill customer's desire for customer complain.Experience as a technical lead or in similar position.
As part of our team, you will take on the following responsibilities: You take on the control and monitoring of service relationships with external partners and service providers.You also support the specification, tendering, and procurement of new IT services as well as the selection of suitable service providers.In addition, you further develop existing services, SLAs, and KPIs and optimize them in terms of quality, compliance, and cost.You evaluate new technologies or solution approaches and provide recommendations for future business requirements.You conduct monitoring of the applications and services in use and ensure their stability.You also analyze incidents and ensure sustainable resolution within Second Level Support.Furthermore, you plan, coordinate, and oversee IT projects from implementation through testing to rollout, ensuring a smooth transition into operations.You further develop IAM processes such as identity lifecycle, role and authorization concepts, and recertifications, ensuring compliance requirements are met.