What you will do: Prepare and structure topics, requirements, and stakeholder requests Answer stakeholder questions and create clear, reliable documentation Support and drive new projects from concept phase to implementation Manage and refine incoming requests via the team’s ticketing workflow Derive and define development tasks based on business and data needs Analyze data flows and assess the impact of changes on existing data deliverables Evaluate new data sources and identify opportunities for process optimization Ensure transparency and quality of KPIs and financial data Who you are: 1+ years of experience in a Technical Business Analyst, Data, or similar role Hands-on mentality and strong willingness to learn Experience working with data and IT systems Solid SQL skills (BigQuery is a plus) Understanding of data structures and data flows Basic programming knowledge is a nice to have Additional information: **Working model: Due to the upcoming tasks and responsibilities for this position, it is required to work onsite at our headquarters in Hamburg or Berlin on a weekly basis.
Your Tasks: Drive the design, implementation, and optimization of SAP HCM/ SuccessFactors processes, especially in the areas of payroll and time management Support and continuously improve existing solutions, including payroll, time management, integrations, and Fiori apps Ensure high-quality 2nd-level support following ITIL standards Depending on experience: lead workstreams or (sub-)projects and manage internal and external stakeholders Expand your knowledge in SAP Fiori and Cloud Platform Integration (CPI) by actively contributing to ongoing projects Your Profile: Degree in (Business) Informatics or comparable education/qualification Several years of relevant experience in SAP HCM consulting – particularly in payroll and time management Expertise in SAP HCM on-premise; knowledge of SAP Fiori and ideally SuccessFactors Experience in interface handling (IDOCs, CPI) is a plus Strong communication and collaboration skills in an international context Fluent in English; German or Spanish skills are a bonus YOUR BENEFITS Nordex offers a range of attractive benefits – here’s a selection of what you can look forward to.
You have a well developed business acumen and understanding of the industry value chain combined with a profound analytical capability and project management skills. On a personal level you enjoy taking on responsibility and showing initiative. You have a structured approach towards your work and you always strive to deliver high quality.
YOUR TASKS • Coordinate, manage and support the strategic development and implementation of digital tools in the tax & customs function, including AI and internal robotics solutions • Identify opportunities for digitalization, standardization and automation within tax & customs processes, including SAP S/4HANA and e‑invoicing • Manage communication with internal and external stakeholders and strengthen cooperation with IT, business functions and support units • Monitor developments in tax and customs digitalization, emerging technologies and new fiscal requirements • Develop and deliver internal trainings • Translate tax and customs needs into system-oriented improvements YOUR PROFILE • University degree in business process management, digital transformation, data science with taxation focus, accounting or equivalent • At least 5 years of experience in inhouse tax, digital transformation or an international consulting environment • Strong knowledge of tax & customs processes; experience in business process modelling is an advantage • Experience in IT project management and an interest in evolving tax and customs requirements • Analytical mindset with an independent, structured and reliable working style • High affinity for digitalization and automation within complex organizations • Proficient user of ERP systems such as SAP and Microsoft solutions including MS Office and the Power Platform • Strong communication skills and the ability to explain complex tax and IT topics to non‑experts YOUR BENEFITS Nordex offers a range of attractive benefits – here’s a selection of what you can look forward to.
WHAT YOU WILL DO Work with people responsible for architectural communication in all regions of IT Services and in DP DHL Business divisions Communicate all important news to the architectural community effectively Analyze public events regarding IT architecture and bring them to the attention of the members of the team Lead definition, initiation and design of architecture in projects/ programs and coordinate collaboration with external service providers Apply standard methodologies when creating new architecture, programs and applications or when maintaining existing ones Document work using the required standards, methods and tools May oversee the completion of projects and may contribute to employees’ professional development Act as Technical lead of development teams on issues of performance, tools, and standards WHAT YOU SHOULD HAVE Excellent written and verbal communication skills with the desire to share technical knowledge and information with others.
YOUR TASKS • Coordinate, manage and support the strategic development and implementation of digital tools in the tax & customs function, including AI and internal robotics solutions • Identify opportunities for digitalization, standardization and automation within tax & customs processes, including SAP S/4HANA and e‑invoicing • Manage communication with internal and external stakeholders and strengthen cooperation with IT, business functions and support units • Monitor developments in tax and customs digitalization, emerging technologies and new fiscal requirements • Develop and deliver internal trainings • Translate tax and customs needs into system-oriented improvements YOUR PROFILE • University degree in business process management, digital transformation, data science with taxation focus, accounting or equivalent • At least 5 years of experience in inhouse tax, digital transformation or an international consulting environment • Strong knowledge of tax & customs processes; experience in business process modelling is an advantage • Experience in IT project management and an interest in evolving tax and customs requirements • Analytical mindset with an independent, structured and reliable working style • High affinity for digitalization and automation within complex organizations • Proficient user of ERP systems such as SAP and Microsoft solutions including MS Office and the Power Platform • Strong communication skills and the ability to explain complex tax and IT topics to non‑experts YOUR BENEFITS Nordex offers a range of attractive benefits – here’s a selection of what you can look forward to.
What makes you stand out You have at least 5–6 years of experience as a Product Manager in digital product management.You demonstrate strong customer orientation and problem‑definition skills, independently understanding, defining, articulating, and evaluating complex customer problems and opportunities using data analyses and qualitative insights, and making targeted decisions based on them.You show excellent product judgment, balancing customer needs, business impact, and technical constraints to define, advocate for, and deliver the right product.You collaborate intensively with cross‑functional teams of engineers and designers to deliver effective solutions quickly, and you are also able to accelerate the process independently using AI.You define the roadmap for features, products, or priorities in your area and communicate what, when, and why in a way that inspires customers and the team.You feel confident working with engineers and customers on modern technologies — from APIs and SaaS infrastructure to low‑code tools and system architecture.You are results‑oriented, defining, advocating for, and communicating progress regarding the impact your product area or project has on customers and the company.You demonstrate strong leadership skills, communicate effectively, take ownership, and are able to influence and drive alignment.You speak fluent German and English.
Join us as Senior Sales Excellence Manager (m/f/d)* in Mainz and take the lead in driving global pricing strategies, innovative tools, and impactful projects that make a real difference. If you’re passionate about transforming processes, empowering teams, and delivering measurable results, this is your opportunity to shine in an international, high-tech environment.
What you will do Perform high-quality manual testing across multiple client e-commerce projects (Desktop, Mobile Web and Tablet), covering the complete customer journey from discovery to checkout Collaborate closely with frontend developers and project teams to understand client requirements and develop tailored testing strategies for each implementation Oversee quality across diverse client implementations while ensuring consistent excellence and optimal user experiences Take ownership of bug reports and tickets from clients, internal stakeholders, and end-users, prioritizing them based on business impact and project timelines Contribute to the development and evolution of SCAYLE Agency’s testing framework and automated testing strategy across client projects Act as a quality advocate within cross-functional agency teams, promoting best practices and driving continuous improvement across multiple client engagements Coordinate testing efforts across parallel client projects to ensure successful delivery of high-quality features within agency timelines Support holistic testing approaches across the full technology stack, understanding how frontend integrations connect with SCAYLE’s backend systems and third-party services Adapt testing strategies to accommodate varying client requirements, brand guidelines, and technical specifications Who you are You have minimum of 5 years of experience in quality assurance, testing, and debugging of frontend applications, preferably in agency or client-facing environments Proficient in manual testing techniques, including exploratory and destructive testing, as well as automated testing methodologies Familiarity with project management and ticketing tools such as Jira and Confluence for effective collaboration across agency teams and client stakeholders Strong knowledge and experience with testing tools, particularly TestRail, for efficient test management and comprehensive reporting Ability to quickly understand complex, custom-built e-commerce implementations and adapt testing approaches to different client architectures Web technologies: Solid understanding of HTML, CSS, JavaScript, browser developer tools, and REST APIs Experience working with agile methodologies in fast-paced agency environments with multiple concurrent projects Passion for delivering innovative, client-specific features quickly while maintaining the high reliability standards expected by premium brands Detail-oriented approach with strong focus on test case design, business value, brand consistency, and exceptional user experience Excellent communication skills for working directly with high-profile clients and articulating technical issues clearly Nice to have Experience with CI/CD pipelines (e.g., GitLab CI) and integrating automated tests into deployment workflows Knowledge of web performance testing (e.g., Lighthouse, Web Vitals) and optimization for enterprise e-commerce Familiarity with web accessibility (a11y) standards and testing, particularly for compliance-focused clients Previous experience in an agency environment or working on multiple concurrent client projects Understanding of SCAYLE’s modular architecture, Storefront SDKs, and Feature Packages Experience testing headless commerce implementations and API integrations Knowledge of international e-commerce requirements (multi-language, multi-currency, regional regulations) Benefits Hybrid working Fresh fruit every day Sports courses Free access to code.talks Exclusive employee discounts Free drinks Language courses Company parties Help in the relocation process Mobility subsidy State-of-the-art technology Central Location Flexible Working Hours Company pension Professional training Dog-friendly office AY Academy Feedback Culture Job Bikes YOU ARE THE CORE OF SCAYLE.
What you can expect You provide professional support to the Executive in day-to-day operations and maintain an overview of all topics.You prioritise, structure, and monitor tasks and deadlines, and coordinate meetings efficiently.You manage appointments and calendars, including planning and prioritising meetings.You organise business trips, handle bookings, and prepare travel expense reports.You create, format, and review presentations, reports, and decision-making documents.You act as the central point of contact for internal and external stakeholders, ensuring smooth information flow.You support projects and events, organise workshops, and independently track open items and deadlines.You handle sensitive information confidentially and assist with budget planning and organisational changes.
The further development of the product portfolio in cooperation with the specialist departments, area sales managers and other key account managers, as well as the reporting/forecasting of all figures from the responsible sales area, will be part of your daily work. You will participate in customer events and sales projects, contributing your expertise and leadership. What makes you stand out You have experience in key account sales, ideally with professional experience in logistics or services and the sale of products/services that require explanation.
You will: Lead, coach, and inspire your team to achieve and exceed KPIs.Spend about 50% of your time hands-on in daily operations, leading by example.Conduct regular 1:1s, coaching sessions, and performance reviews, helping your team unlock their potential.Act as a role model for customer-centricity, ensuring we consistently deliver excellent experiences.Monitor performance in real time, adjusting staffing and resources to meet demand.Use data insights (Excel, Power BI, reports) to spot trends and drive improvements.Partner with Quality, Training, and Process teams to streamline workflows and remove bottlenecks.Collaborate with stakeholders to resolve customer pain points.Drive continuous improvement projects to make our services smarter, faster, and more efficient.Foster a culture of engagement, accountability, and curiosity in your team.
What you can expect You support the creation, analysis, and presentation of core HR reports, such as headcount, FTE, turnover, and recruiting KPIs.You contribute to the development, enhancement, and automation of HR reporting solutions, including Power BI and Excel.You conduct ad hoc analyses and translate insights into clear, management‑ready presentations.You support HR cost planning, budgeting processes, and forecasting activities.You actively participate in HR projects, for example related to new reporting tools or people analytics initiatives.You help drive the standardization and documentation of HR reporting processes.You collaborate closely with the HR Controlling team and take ownership of your own scope while supporting the implementation of the company’s overall strategy.
Become part of our diverse, dedicated and unique team! What you can expect You will take on the project management for the further rollout of our job evaluation system in both national and international contexts.You will be the contact and sparring partner for questions regarding compensation and job evaluation for our national and international HR business partners, managers, and the works council – in compliance with our policies.You will conduct salary benchmarks and participate in benchmark surveys and equal pay analyses.You will be involved in annual bonus and salary rounds, including budget planning and approval.Your responsibilities will be rounded off by the development and review of salary bands, involving various stakeholders (local HR managers, works council, management) while considering the respective national specifics (e.g., collective agreements).
Support preparation of customer and bid defense meetings, e.g. training and preparation of the assigned project team; provide specific content; ensure presentation focus and content effectively conveys CAGT strategy. Attends and presents at customer meeting, or bid defense or partnership meetings, as required.
As part of our team, you will take on the following responsibilities: You are responsible for executing payroll and time management processes.You serve as the main point of contact for employees on all payroll-related questions, taking into account tax, social security, and employment law requirements.You prepare reports and statistics for HR management, leaders, and the works council.ou maintain and update all payroll‑relevant data and handle reporting and certification tasks.You support monthly and annual closing activities as well as the implementation and further development of payroll-related IT systems.You contribute to HR projects related to payroll management. What makes you stand out You have successfully completed a commercial apprenticeship, advanced training as an HR specialist, or a degree with a focus on HR (we also welcome career changers with a convincing track record, even without a formal degree).You already bring professional experience in payroll, ideally with hands-on experience in LOGA.You have strong knowledge of income tax and social security regulations as well as statutory reporting.
You act as the second point of contact for selected strategic key accounts in your region. You contribute to annual reviews and major customer projects. You are responsible for forecasts, pipeline management, and KPI reporting for your region. You regularly monitor the market and competition and derive concrete actions from your findings.
You act as a secondary point of contact for selected strategic key accounts. You contribute to annual reviews and major customer projects. You are responsible for forecasts, pipeline management, and KPI reporting for the region. You regularly monitor the market and competition and derive concrete measures.
As part of our team, you will take on the following responsibilities: As a Project Manager, you are responsible for leading complex, strategically important projects across the entire DKV Group.In your role, you will lead cross-functional project teams and also coach project managers within the departments.You ensure the successful execution of projects in accordance with project management standards and the DKV project methodology.Gathering and evaluating lessons learned from completed projects is also part of your responsibilities.
Main responsibilities are: Foster a high‑performance culture centered on collaboration, continuous learning, and customer satisfactionEnsure outstanding quality in all customer service activities, securing a seamless and satisfying customer journeyHandle complex credit situations and interface with critical customers, approving credit assessments from internal partners (Sales)Monitor service-level KPIs and performance metrics at both team and individual level, ensuring goals are consistently achievedDevelop and implement team strategies, identifying opportunities for continuous improvement and efficencyCollaborate closely with multiple departments as well as with headquarters, on projects impacting customer experience and operational efficiency.Participate actively in management discussions and contribute to key business decisionsContribute to innovation projects, including the rollout of digital and AI tools What makes you stand out Proven experience in managing operational teams within Customer Service and/or Credit Management environments.Ability to work effectively in multidisciplinary contexts and engage with various internal and external stakeholders.Strong orientation toward continuous improvement, data analysis, and the resolution of complex problems.Advanced knowledge of digital tools (ideally MS Dynamics, Genesys, CAM) for operational management and reporting.Hands-on attitude with a strong ability to collaborate on projects and maintain relationships with headquarters and other subsidiaries.Fluent English (C1 level).Bachelor’s degree We are looking forward to your application and to applicants who enrich our diverse culture!
IT specialist).You have professional experience in application development for SAP systems, ideally with a focus on SD/MM.Preferably, you have already gained experience with S/4HANA and SAP BTP.A passion for new technologies, IT trends, and agile development sets you apart.You have strong analytical and communication skills as well as a service-oriented and self-reliant working style within project teams.Fluent German and good English skills complete your profile. We are looking forward to your application and to applicants who enrich our diverse culture!
You have initial experience in the functional and disciplinary leadership of a team.You demonstrate strong analytical skills, particularly in profitability analyses, general evaluations, and variance analyses.You take responsibility for international initiatives and projects, for example to optimize planning and reporting processes.You act as a strong communicator and trusted advisor as well as a central interface for executive management, the executive board, and other internal and external stakeholders.You have very strong technical expertise, especially advanced Excel skills at expert level, experience in building BI dashboards, and HR KPI management.You communicate fluently and confidently in both English and German.You have solid knowledge of SAP FI/CO, including BW.
As part of our team, you will take on the following responsibilities: You support Supplier Management by coordinating and structuring key tasks and are responsible for designing and optimizing processes within the relevant DKV systems related to supplier managementYou create the framework for effective collaboration between different departments and business areasYou optimize cross-functional processes to increase efficiency and ensure quality, and you support users, for example through training sessionsYou implement, monitor, and document process-relevant application standardsYou act as a sub-project manager or project manager for various topics within Supplier ManagementYou contribute your experience in independently creating, analyzing, and using KPIs and statistics for different internal target groupsYou gather department-relevant information, analyze it professionally, and derive appropriate measuresYou support the introduction and further development of systems and tools within the department, take ownership of selected processes from development through execution, and work closely with key interfaces and stakeholders across the business What makes you stand out You have a university degree in Business Administration, Law, or a comparable qualificationYou bring a very high level of initiative as well as strong entrepreneurial, analytical, and strategic thinking skillsYou have empathy, present yourself confidently, and possess excellent communication skillsYou bring a high sense of responsibility combined with strong commitment, resilience, and flexibilityYou work independently, proactively, and in a goal-oriented mannerYou have strong presentation skills in both German and English We are looking forward to your application and to applicants who enrich our diverse culture!
As part of our team, you will take on the following responsibilities: You are responsible for the independent acquisition of fuel and vehicle services suppliers, building and sustainably maintaining strategic partnerships, including contract negotiations and the optimization of existing framework agreementsYou prepare reports and KPIs to actively manage and evaluate supplier performanceYou take ownership of comprehensive relationship management and strategically expand your network to identify new business opportunities in the mobility sectorYou develop the country strategy and implement it independentlyYou identify and commercialize new business opportunities, such as app-based parking or mobility services, and actively contribute to innovation in the mobility environmentYou take on (partial) leadership and coordination of cross-functional projects and are responsible for the rollout of mobile payment, the DKV Chipcard, and other innovative technologiesYou monitor volume targets, special agreements, and incentives, and coordinate across interfaces to implement sales promotion initiatives and optimize gross profit.
As part of our team, you will take on the following responsibilities: You support the Project Management Office (PMO) in introducing project management structures and processes for the project portfolio.You also contribute to expanding the PMO’s range of services, support colleagues in project execution and project administration, and gain detailed insights into managing the project business.You work in day‑to‑day operations as well as on the design and implementation of KPIs, reports, and trainings.You have the opportunity to contribute every day and gain behind‑the‑scenes insights into our company.You quickly take on responsibility as a fully‑fledged team member and receive continuous support from mentors.
As part of our team, you will take on the following responsibilities: You take full end‑to‑end responsibility for the coordination of overarching and clearly defined tolling projects and related tasks.You are responsible for holistic stakeholder management and act as the central point of contact for all Sales Units regarding tolling products, services, and functional initiatives, as well as for all other relevant stakeholders.You structure and drive alignment processes between departments, for example on offer strategies, roadmaps, pricing, or campaigns.You prioritize and coordinate sales requests in close alignment with the respective functional teams.You translate complex technical and business topics into clear, understandable content for all relevant stakeholders.You build and actively maintain a strong, reliable network across all stakeholders, with a particular focus on the Sales Units.You actively manage stakeholders by identifying needs, managing expectations, and addressing conflicts in a solution‑oriented manner.You continuously develop and improve product‑ and sales‑related processes, such as information flows, feedback loops, and go‑to‑market approaches.You identify synergies across all involved stakeholders and units and derive concrete actions from them.
You can look forward to exciting challenges, an inspiring environment, and a work culture that combines flexibility and collaboration – supported by our 60/40 model and modern offices in Ratingen as a meeting point for ideas.In your role, you will be the point of contact for legal matters concerning our group companies and business units, with a focus on Sales, Energy, Toll, and Purchasing.You review and negotiate procurement contracts, mainly in the areas of IT and digital products.You advise our Sales Units on selling our products (including software) and on negotiating large-scale customer contracts.You develop legal structuring options for new digital products and business opportunities.You also support special projects with group-wide relevance from a legal perspective.You independently manage your work processes and handle legal matters with full responsibility.
Identification and commercialisation of new business opportunities (e.g. app parking, mobility services) Active participation in shaping innovations in the mobility sector (Partial) management and coordination of cross-divisional projects Introduction of mobile payment, DKV chip cards and other innovative technologies Monitoring of target volume agreements, special regulations and incentives Cross-departmental coordination for the implementation of sales promotion measures and gross profit optimisation The area of responsibility will be driven forward independently What makes you stand out You have a university degree and several years of professional experience, including initial management experience.
As part of our team, you will take on the following responsibilities: You are responsible for designing and conducting IT-related audit reviews within the areas and companies of the DKV MOBILITY GROUP, ensuring compliance with internal and external information security requirements and proper operations.You also design and carry out project-related audits and special audits.You prepare meaningful audit reports, evaluate findings, and monitor the implementation of agreed measures.You support the Head of Audit in creating risk-based annual and multi-year audit plans in accordance with the DKV MOBILITY GROUP audit guidelines.
As part of our team, you will take on the following responsibilities: You take on the control and monitoring of service relationships with external partners and service providers.You also support the specification, tendering, and procurement of new IT services as well as the selection of suitable service providers.In addition, you further develop existing services, SLAs, and KPIs and optimize them in terms of quality, compliance, and cost.You evaluate new technologies or solution approaches and provide recommendations for future business requirements.You conduct monitoring of the applications and services in use and ensure their stability.You also analyze incidents and ensure sustainable resolution within Second Level Support.Furthermore, you plan, coordinate, and oversee IT projects from implementation through testing to rollout, ensuring a smooth transition into operations.You further develop IAM processes such as identity lifecycle, role and authorization concepts, and recertifications, ensuring compliance requirements are met.
What makes you stand out You hold a degree in business administration or a comparable qualification.You bring plus 5 years of experience in managing post‑merger integration projects, ideally gained in a leading consulting firm or an international corporation.You have proven experience in leading international, cross‑functional and cross‑departmental project teams.You stand out through strong analytical and conceptual skills.You take ownership of topics and drive their execution independently.You work with a high degree of autonomy, collaborate effectively within teams, and proactively identify and address challenges—even beyond your own area of responsibility.You possess excellent Excel and PowerPoint skills.You are fluent in both German and English, with strong verbal and written communication skills.
Experience working on projects and managing complex customer requirements. Beneficial: knowledge of fuel and energy card services. Strong numerical understanding as well as excellent negotiation and presentation skills.
As part of our team, you will take on the following responsibilities: You analyze, model, and optimize end‑to‑end business processes, systematically identifying process gaps and improvement potential.You derive concrete measures to increase efficiency and ensure the smooth implementation of optimization and improvement initiatives.In close collaboration with our Process Owners, you develop KPIs, dashboards, and reports to monitor process performance and assess the impact of process changes.You plan and facilitate optimization and analysis workshops and moderate cross‑functional alignment sessions.You manage interfaces between business units as well as relevant internal and external stakeholders.You manage projects, for example the implementation of modern technologies such as Process Mining and Task Mining, and accompany them from concept through execution.You communicate progress, results, and initiatives transparently to all stakeholders.You monitor market and technology trends in the process environment and strategically integrate them into our process and optimization strategy.
. • Strong communicator across functions. • Process‑oriented and structured. • Solid project management skills. • Proactive and solution‑oriented. • Comfortable in a fast‑paced, international environment. We are looking forward to your application and to applicants who enrich our diverse culture!
What you can expect You take on the functional and disciplinary responsibility for all FTEs in the Sales Data Hub within the federated data setup, including Data Engineers, Data Scientists, Data Governance roles and Product Owners Data.You define, design, develop, and operate cloud‑based data products for the Sales, Marketing, and Customer Service business units.You are responsible for the methodological integration of data assets and data products.You manage the Sales Data Hub operationally and further develop it as a specialized unit for data‑driven solutions in Sales, Marketing, and Customer Service.You are responsible for the further development and ongoing maintenance of all sales‑related models based on feedback and requirements from the sales organization.You lead projects related to planning, expanding, and organizing new and existing products in collaboration with the relevant business units and external partners.You assume technical responsibility for data products developed by or for the Sales, Marketing, and Customer Service areas within the Data Intelligence & Analytics team.You drive the continuous expansion, professionalization, and organizational development of the Sales Data Hub within the existing governance and organizational framework.
As part of our team, you will take on the following responsibilities: You actively contribute to strategic payment projects and take responsibility for coordinating colleagues with sub‑project ownership in cross‑functional payment initiatives. In this role, you are responsible for the ongoing development of our payment solutions in close collaboration with external service providers, internal stakeholders, and in alignment with management.You coordinate technical providers, in particular our processing service provider as well as connected systems and additional partners.
As part of our team, you will take on the following responsibilities: You are responsible for workforce planning for your assigned area across all relevant planning horizons (VCP, budget and forecast; externally: long‑term planning, budgeting and forecasting) and ensure proactive and efficient resource management.You manage the end‑to‑end monthly, quarterly and annual close processes, including the calculation and posting of personnel provisions, and confidently present the results to external auditors.You perform in‑depth analysis and evaluation of HR KPIs and derive both strategic and operational recommendations for management.You ensure a high level of HR data quality and continuously optimize it as the basis for valid, internationally oriented reporting and meaningful analyses.You take on internal coordination and interface management with international sales organizations and acquired companies, including data preparation and integration into global HR reporting.You are responsible for external coordination with all service providers of sales subsidiaries and acquisitions regarding the provision of HR data, ensuring proper and accurate accounting at all times.As a sparring partner and advisor, you support internal and external stakeholders in all matters related to personnel‑related KPIs within HR controlling.You actively contribute to HR‑related projects, take on sub‑project leadership responsibilities and drive the standardization and further development of the HR KPI system.You support the onboarding and integration of new M&A entities into the group structure (PMI re‑design project).
You will also actively contribute to the optimization of automated, price‑relevant processes, working closely with departments such as Sales, Product Management, and Operations.As part of cross‑functional projects, you will take on smaller work packages or provide operational support to the project lead. Furthermore, you will be involved in the planning and further development of new services and processes, for example by conducting research or preparing initial concept drafts.Another element of your role is the creation of profitability, revenue, and sales volume analyses for products within the eMobility portfolio.
As part of our team, you will take on the following responsibilities: As a Technical Administrator Charge Points, you are part of our Technical Customer Care Team and are responsible for the technical and operational support of our charging infrastructure in the @Home & @Work segmentYou work closely with partners, installers, product management, operations and internal specialist teams, with the clear goal of providing our customers with a reliable and high‑quality charging experienceYou actively support the further development and implementation of the European eMobility strategy and contribute your operational experience to strategic initiatives and concepts You plan, organise and coordinate appointments, trainings and technical events, ensuring smooth operational processes in day‑to‑day business.You collaborate closely with internal stakeholders from engineering, product management, sales and partner teams and ensure a continuous and transparent flow of informationYou continuously analyse and further develop customer care processes in the @Home & @Work environment, identify optimisation potential, implement efficient new workflows and take responsibility for quality standards within your area of expertiseYou actively participate in cross‑functional projects and take on (partial) project leadership for technical and organisational topics. For this purpose, you research technical and market‑relevant information, analyse the results and derive targeted measures to ensure and improve service qualityYou work confidently with relevant systems such as ticketing, monitoring and backend systems as well as partner portals.
What makes you stand out You have successfully completed a degree in (business) informatics, industrial engineering, business administration, or a comparable qualification.You already have several years of experience as a manager and extensive experience in managing complex project and program structures in IT development and restructuring.Additionally, you have gained significant experience in stakeholder management.Your profile is rounded off by broad and up-to-date knowledge in cloud and web services, as well as a strong understanding of the connections between business policy and technical development.You are characterized by a very structured way of working, great endurance, and goal-oriented thinking and acting, taking into account the strategic orientation of the company.Furthermore, you have strong strategic thinking and acting, especially regarding the development of the future IT organization as the backbone of business development.You possess excellent analytical thinking skills, pronounced solution orientation, high social competence, reliability and integrity, as well as conflict resolution skills.Your good presentation skills, especially at the management level, combined with above-average negotiation skills, strong motivational ability, and persuasiveness are among your strengths.Your fluent German language skills in both written and spoken form are complemented by fluent English language skills in both written and spoken form.