You will also actively contribute to the optimization of automated, price‑relevant processes, working closely with departments such as Sales, Product Management, and Operations.As part of cross‑functional projects, you will take on smaller work packages or provide operational support to the project lead. Furthermore, you will be involved in the planning and further development of new services and processes, for example by conducting research or preparing initial concept drafts.Another element of your role is the creation of profitability, revenue, and sales volume analyses for products within the eMobility portfolio.
As part of our team, you will take on the following responsibilities: As a Technical Administrator Charge Points, you are part of our Technical Customer Care Team and are responsible for the technical and operational support of our charging infrastructure in the @Home & @Work segmentYou work closely with partners, installers, product management, operations and internal specialist teams, with the clear goal of providing our customers with a reliable and high‑quality charging experienceYou actively support the further development and implementation of the European eMobility strategy and contribute your operational experience to strategic initiatives and concepts You plan, organise and coordinate appointments, trainings and technical events, ensuring smooth operational processes in day‑to‑day business.You collaborate closely with internal stakeholders from engineering, product management, sales and partner teams and ensure a continuous and transparent flow of informationYou continuously analyse and further develop customer care processes in the @Home & @Work environment, identify optimisation potential, implement efficient new workflows and take responsibility for quality standards within your area of expertiseYou actively participate in cross‑functional projects and take on (partial) project leadership for technical and organisational topics. For this purpose, you research technical and market‑relevant information, analyse the results and derive targeted measures to ensure and improve service qualityYou work confidently with relevant systems such as ticketing, monitoring and backend systems as well as partner portals.
Principal Accountabilities Primary focus is on pre-sales technical support for IQVIAs Orchestrated Analytics, in particular data warehousing and MDM technology solutionsDemonstrating innovative SaaS solutions that showcase how our current and prospective clients can achieve their business goals, through applying technology and analytics to transform disparate data sources into actionable insightsProvides technical knowledge, advice and support to customers, understanding their business requirements and technology stack, to maximize the benefits derived from IQVIAs products and/or servicesWorks with the sales teams during the sales process to maximize the benefits derived from the IQVIAs products and/or servicesProvides technical input for bid proposals, projects and technical documents within sales process, and should identify additional opportunitiesProvides pre-sale technical support in sales presentation and product presentations at customer sitesOwns Proof of Concepts based on customer requirements to demonstrate feasibility of the application, often requiring rapid prototyping and/or product demo for clientsVoice of the clients and sales back to Product and Engineering teams to ensure feedback is captured and initiatives are executed Desired Skills and Attributes Demonstrated work ethic and capability to be self-starterDemonstrated experience working with top tier clients in understanding their businesses and crafting technical solutionsTechnical experience, especially with leading MDM, Data Warehousing, ETL tools and IPaaS platformsA good understanding of CRM and marketing automation domains and proven experience with Salesforce platforms would be of additional benefitOutstanding communication skills, particularly in conveying technical concepts in a manner that is easy for clients and non-technical partners to understandExcellent quantitative skills and comfort with data exploration toolsDemonstrated experience in owning projects end to end that involves coordinating many resources and teamsExcellent organizational skills and attention to detailExcellent troubleshooting, analytical and problem-solving abilities with a tenacious commitment to finding the root cause of issuesAbility to work under intense pressure and multitask in a fast-paced start-up environmentAbility to energize and lead a team of partner engineers Our ideal candidate will have: Typically requires a minimum of 3 years of related experience with a Bachelor’s degree At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world.
Secondary support could include solutions such as Promotional Mix Modelling, Targeting Optimiser, and other offeringsDemonstrating innovative SaaS solutions that showcase how our current and prospective clients can achieve their business goals, through applying technology and analytics to transform disparate data sources into actionable insightsProvides technical knowledge, advice and support to customers, understanding their business requirements and technology stack, to maximize the benefits derived from IQVIAs products and/or servicesWorks with the sales teams during the sales process to maximize the benefits derived from the IQVIAs products and/or servicesProvides technical input for bid proposals, projects and technical documents within sales process, and should identify additional opportunitiesProvides pre-sale technical support in sales presentation and product presentations at customer sitesOwns Proof of Concepts based on customer requirements to demonstrate feasibility of the application, often requiring rapid prototyping and/or product demo for clientsVoice of the clients and sales back to Product and Engineering teams to ensure feedback is captured and initiatives are executed Desired Skills and Attributes Demonstrated work ethic and capability to be self-starterDemonstrated experience working with top tier clients in understanding their businesses and crafting technical solutionsTechnical experience, especially with enterprise platforms catered towards Field Sales Teams, Sales Leadership and Sales Operations audience.A good understanding of sales force effectiveness domain and proven experience with analytical decision-making platforms would be of additional benefitOutstanding communication skills, particularly in conveying technical concepts in a manner that is easy for clients and non-technical partners to understandExcellent quantitative skills and comfort with data exploration toolsDemonstrated experience in owning projects end to end that involves coordinating many resources and teamsExcellent organizational skills and attention to detailExcellent troubleshooting, analytical and problem-solving abilities with a tenacious commitment to finding the root cause of issuesAbility to work under intense pressure and multitask in a fast-paced start-up environmentAbility to energize and lead a team of partner engineers Our ideal candidate will have: Typically requires a minimum of 3 years of related experience with a Bachelor’s degree At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world.
X, Tailwind, HTMX, or other lightweight JS frameworks (or motivation to learn them) Experience in working with Postgresql, Redis, or equivalent data storage Passionate about writing well-structured, efficient, and maintainable code, actively keeping the quality of the code base in check Used to work in an English-speaking environment Fluent German communication skills (C1-Level) Nice to have Excellent coding skills with Python Extensive Django Knowledge Knowledge of front-end technologies (JavaScript, HTML5, CSS3) Contributions to open-source projects Experience with pioneering Greenfield projects or in startup settings, adept at swiftly adapting products to find the perfect market fit Benefits Hybrid working Fresh fruit every day Sports courses Free access to code.talks Exclusive employee discounts Free drinks Language courses Laracast account for free Company parties Help in the relocation process Mobility subsidy State-of-the-art technology Central Location Flexible Working Hours Company pension Professional training Dog-friendly office AY Academy Feedback Culture Job Bikes YOU ARE THE CORE OF ABOUT YOU/SCAYLE.
Joining the Data Science & Advanced Analytics team provides the opportunity to work with large and complex data and methodologies in a fast-paced, ever-changing environment to support international customers. As a member of our team you can expect exciting international projects with interesting development perspectives. Why Join? Those who join us become part of a recognized global leader still willing to challenge the status quo to improve patient care.
Though secondary support could include Orchestrated Analytics, Quality Management Systems (SmartSolve), and Commercial Compliance offeringsDemonstrating innovative, SaaS solutions that showcase how our current and prospective clients can achieve their business goalsProvides technical knowledge, advice and support to customers, understanding their business requirements and technology stack, to maximize the benefits derived from IQVIAs products and/or servicesWorks with the sales teams during the sales process to maximize the benefits derived from the IQVIAs products and/or servicesProvides technical input for bid proposals, projects and technical documents within sales process, and should identify additional opportunitiesProvides pre-sale technical support in sales presentation and product presentations at customer sitesOwns Proof of Concepts based on customer requirements to demonstrate feasibility of the application, often requiring rapid prototyping and/or product demo for clientsVoice of the clients and sales back to Product and Engineering teams to ensure feedback is captured and initiatives are executed Desired Skills and Attributes Demonstrated work ethic and capability to be self-starterDemonstrated experience working with top tier clients in understanding their businesses and crafting technical solutionsStrong CRM and marketing automation domain expertise, preferably within the life sciences industryTechnical experience, especially with SFDC and Salesforce Marketing CloudOutstanding communication skills, particularly in conveying technical concepts in a manner that is easy for clients and non-technical partners to understandExcellent quantitative skills and comfort with data exploration toolsDemonstrated experience in owning projects end to end that involves coordinating many resources and teamsExcellent organizational skills and attention to detailExcellent troubleshooting, analytical and problem-solving abilities with a tenacious commitment to finding the root cause of issuesAbility to work under intense pressure and multitask in a fast-paced start-up environmentAbility to energize and lead a team of partner engineers Our ideal candidate will have: Typically requires a minimum of 3 years of related experience with a Bachelor's degree We know that meaningful results require not only the right approach but also the right people.