You have initial experience in the functional and disciplinary leadership of a team.You demonstrate strong analytical skills, particularly in profitability analyses, general evaluations, and variance analyses.You take responsibility for international initiatives and projects, for example to optimize planning and reporting processes.You act as a strong communicator and trusted advisor as well as a central interface for executive management, the executive board, and other internal and external stakeholders.You have very strong technical expertise, especially advanced Excel skills at expert level, experience in building BI dashboards, and HR KPI management.You communicate fluently and confidently in both English and German.You have solid knowledge of SAP FI/CO, including BW.
What you can expect You provide professional support to the Executive in day-to-day operations and maintain an overview of all topics.You prioritise, structure, and monitor tasks and deadlines, and coordinate meetings efficiently.You manage appointments and calendars, including planning and prioritising meetings.You organise business trips, handle bookings, and prepare travel expense reports.You create, format, and review presentations, reports, and decision-making documents.You act as the central point of contact for internal and external stakeholders, ensuring smooth information flow.You support projects and events, organise workshops, and independently track open items and deadlines.You handle sensitive information confidentially and assist with budget planning and organisational changes.
As part of our team, you will take on the following responsibilities: You are the central point of contact for customers, drivers, and service providers from Germany, Poland, and/or the Czech Republic, handling their inquiries competently and in a friendly manner.You maintain close customer contact via phone and email.You resolve customer issues independently and draw on a network of internal experts to develop timely solutions.You process and review incoming and outgoing customer invoices carefully and efficiently.You provide operational support for the project Roaming @work, a service for internal billing of charging sessions.You continuously develop and optimize existing processes. With your input, you improve workflows and our software structure.You use and maintain data in SAP and MS Office conscientiously.
As part of our team, you will take on the following responsibilities: You are responsible for the independent acquisition of fuel and vehicle services suppliers, building and sustainably maintaining strategic partnerships, including contract negotiations and the optimization of existing framework agreementsYou prepare reports and KPIs to actively manage and evaluate supplier performanceYou take ownership of comprehensive relationship management and strategically expand your network to identify new business opportunities in the mobility sectorYou develop the country strategy and implement it independentlyYou identify and commercialize new business opportunities, such as app-based parking or mobility services, and actively contribute to innovation in the mobility environmentYou take on (partial) leadership and coordination of cross-functional projects and are responsible for the rollout of mobile payment, the DKV Chipcard, and other innovative technologiesYou monitor volume targets, special agreements, and incentives, and coordinate across interfaces to implement sales promotion initiatives and optimize gross profit.
What makes you stand out You hold a degree in (business) mathematics, computer science, economics, or a comparable field.You also bring relevant professional experience in the data domain, for example as a BI Engineer or Data Engineer.You have strong knowledge of SQL and Python, as well as proven experience in developing cloud‑based data pipelines using Snowflake, Azure Data Factory, DBT, and Azure Data Lake.You stand out through your analytical skills and project management capabilities, as well as a strong goal‑oriented and problem‑solving mindset.You communicate confidently in German and English.
As part of our team, you will take on the following responsibilities: You are responsible for workforce planning for your assigned area across all relevant planning horizons (VCP, budget and forecast; externally: long‑term planning, budgeting and forecasting) and ensure proactive and efficient resource management.You manage the end‑to‑end monthly, quarterly and annual close processes, including the calculation and posting of personnel provisions, and confidently present the results to external auditors.You perform in‑depth analysis and evaluation of HR KPIs and derive both strategic and operational recommendations for management.You ensure a high level of HR data quality and continuously optimize it as the basis for valid, internationally oriented reporting and meaningful analyses.You take on internal coordination and interface management with international sales organizations and acquired companies, including data preparation and integration into global HR reporting.You are responsible for external coordination with all service providers of sales subsidiaries and acquisitions regarding the provision of HR data, ensuring proper and accurate accounting at all times.As a sparring partner and advisor, you support internal and external stakeholders in all matters related to personnel‑related KPIs within HR controlling.You actively contribute to HR‑related projects, take on sub‑project leadership responsibilities and drive the standardization and further development of the HR KPI system.You support the onboarding and integration of new M&A entities into the group structure (PMI re‑design project).
As part of our team, you will take on the following responsibilities: You support Supplier Management by coordinating and structuring key tasks and are responsible for designing and optimizing processes within the relevant DKV systems related to supplier managementYou create the framework for effective collaboration between different departments and business areasYou optimize cross-functional processes to increase efficiency and ensure quality, and you support users, for example through training sessionsYou implement, monitor, and document process-relevant application standardsYou act as a sub-project manager or project manager for various topics within Supplier ManagementYou contribute your experience in independently creating, analyzing, and using KPIs and statistics for different internal target groupsYou gather department-relevant information, analyze it professionally, and derive appropriate measuresYou support the introduction and further development of systems and tools within the department, take ownership of selected processes from development through execution, and work closely with key interfaces and stakeholders across the business What makes you stand out You have a university degree in Business Administration, Law, or a comparable qualificationYou bring a very high level of initiative as well as strong entrepreneurial, analytical, and strategic thinking skillsYou have empathy, present yourself confidently, and possess excellent communication skillsYou bring a high sense of responsibility combined with strong commitment, resilience, and flexibilityYou work independently, proactively, and in a goal-oriented mannerYou have strong presentation skills in both German and English We are looking forward to your application and to applicants who enrich our diverse culture!
As part of our team, you will take on the following responsibilities: You take full end‑to‑end responsibility for the coordination of overarching and clearly defined tolling projects and related tasks.You are responsible for holistic stakeholder management and act as the central point of contact for all Sales Units regarding tolling products, services, and functional initiatives, as well as for all other relevant stakeholders.You structure and drive alignment processes between departments, for example on offer strategies, roadmaps, pricing, or campaigns.You prioritize and coordinate sales requests in close alignment with the respective functional teams.You translate complex technical and business topics into clear, understandable content for all relevant stakeholders.You build and actively maintain a strong, reliable network across all stakeholders, with a particular focus on the Sales Units.You actively manage stakeholders by identifying needs, managing expectations, and addressing conflicts in a solution‑oriented manner.You continuously develop and improve product‑ and sales‑related processes, such as information flows, feedback loops, and go‑to‑market approaches.You identify synergies across all involved stakeholders and units and derive concrete actions from them.
As part of our team, you will take on the following responsibilities: You are responsible for designing and conducting IT-related audit reviews within the areas and companies of the DKV MOBILITY GROUP, ensuring compliance with internal and external information security requirements and proper operations.You also design and carry out project-related audits and special audits.You prepare meaningful audit reports, evaluate findings, and monitor the implementation of agreed measures.You support the Head of Audit in creating risk-based annual and multi-year audit plans in accordance with the DKV MOBILITY GROUP audit guidelines.
You will also actively contribute to the optimization of automated, price‑relevant processes, working closely with departments such as Sales, Product Management, and Operations.As part of cross‑functional projects, you will take on smaller work packages or provide operational support to the project lead. Furthermore, you will be involved in the planning and further development of new services and processes, for example by conducting research or preparing initial concept drafts.Another element of your role is the creation of profitability, revenue, and sales volume analyses for products within the eMobility portfolio.
As part of our team, you will take on the following responsibilities: As a Technical Administrator Charge Points, you are part of our Technical Customer Care Team and are responsible for the technical and operational support of our charging infrastructure in the @Home & @Work segmentYou work closely with partners, installers, product management, operations and internal specialist teams, with the clear goal of providing our customers with a reliable and high‑quality charging experienceYou actively support the further development and implementation of the European eMobility strategy and contribute your operational experience to strategic initiatives and concepts You plan, organise and coordinate appointments, trainings and technical events, ensuring smooth operational processes in day‑to‑day business.You collaborate closely with internal stakeholders from engineering, product management, sales and partner teams and ensure a continuous and transparent flow of informationYou continuously analyse and further develop customer care processes in the @Home & @Work environment, identify optimisation potential, implement efficient new workflows and take responsibility for quality standards within your area of expertiseYou actively participate in cross‑functional projects and take on (partial) project leadership for technical and organisational topics. For this purpose, you research technical and market‑relevant information, analyse the results and derive targeted measures to ensure and improve service qualityYou work confidently with relevant systems such as ticketing, monitoring and backend systems as well as partner portals.
What makes you stand out You have at least 5–6 years of experience as a Product Manager in digital product management.You demonstrate strong customer orientation and problem‑definition skills, independently understanding, defining, articulating, and evaluating complex customer problems and opportunities using data analyses and qualitative insights, and making targeted decisions based on them.You show excellent product judgment, balancing customer needs, business impact, and technical constraints to define, advocate for, and deliver the right product.You collaborate intensively with cross‑functional teams of engineers and designers to deliver effective solutions quickly, and you are also able to accelerate the process independently using AI.You define the roadmap for features, products, or priorities in your area and communicate what, when, and why in a way that inspires customers and the team.You feel confident working with engineers and customers on modern technologies — from APIs and SaaS infrastructure to low‑code tools and system architecture.You are results‑oriented, defining, advocating for, and communicating progress regarding the impact your product area or project has on customers and the company.You demonstrate strong leadership skills, communicate effectively, take ownership, and are able to influence and drive alignment.You speak fluent German and English.
Become part of our diverse, dedicated and unique team! What you can expect You will take on the project management for the further rollout of our job evaluation system in both national and international contexts.You will be the contact and sparring partner for questions regarding compensation and job evaluation for our national and international HR business partners, managers, and the works council – in compliance with our policies.You will conduct salary benchmarks and participate in benchmark surveys and equal pay analyses.You will be involved in annual bonus and salary rounds, including budget planning and approval.Your responsibilities will be rounded off by the development and review of salary bands, involving various stakeholders (local HR managers, works council, management) while considering the respective national specifics (e.g., collective agreements).
In de dynamische omgeving van DHL moet je stevig in je schoenen staan, omdat je te maken hebt met diverse belangen, werkdruk en wisselende verantwoordelijkheden, (grote) projecten en spoedklussen. Je kunt snel schakelen tussen activiteiten en behoudt hierbij het overzicht. Ook analytisch vermogen om ingewikkelde logistieke uitdagingen in te schatten en op te lossen is een belangrijke vaardigheid in deze functie.
Dit ga je doen Als Business Analyst ben je verantwoordelijk voor financial control , het interne control framework, business support en projects. Je stakeholders zijn de business partners, lijnmanagers en controllers die werkzaam zijn op de verschillende DHL vestigingen binnen de Benelux.
In deze klantenservice functie richt je je op de ondersteuning van DHL Service Points. Ook zullen projecten en het maken van rapportages onderdeel van je werkdag zijn. Uiteraard pak je de taken op die passen bij jouw achtergrond en voorkeuren.