The Project Administrator (PAs) will be based in our Tunis office and are the contact persons within the departments. Their main tasks are to support our teams in the acquisition of new projects as well as in the coordination of ongoing projects and the completion of office tasks.
And it does so with a unique concept: It takes on the complete responsibility for innovative IT & SAP projects while at the same time defying the "War for Talent" with customized and scalable staffing services for holistic IT sourcing and can scale to any size in any technology through global and flexible team augmentation.
As part of our team, you will take on the following responsibilities: As a Technical Administrator Charge Points, you are part of our Technical Customer Care Team and are responsible for the technical and operational support of our charging infrastructure in the @Home & @Work segmentYou work closely with partners, installers, product management, operations and internal specialist teams, with the clear goal of providing our customers with a reliable and high‑quality charging experienceYou actively support the further development and implementation of the European eMobility strategy and contribute your operational experience to strategic initiatives and concepts You plan, organise and coordinate appointments, trainings and technical events, ensuring smooth operational processes in day‑to‑day business.You collaborate closely with internal stakeholders from engineering, product management, sales and partner teams and ensure a continuous and transparent flow of informationYou continuously analyse and further develop customer care processes in the @Home & @Work environment, identify optimisation potential, implement efficient new workflows and take responsibility for quality standards within your area of expertiseYou actively participate in cross‑functional projects and take on (partial) project leadership for technical and organisational topics. For this purpose, you research technical and market‑relevant information, analyse the results and derive targeted measures to ensure and improve service qualityYou work confidently with relevant systems such as ticketing, monitoring and backend systems as well as partner portals.
Tasks & Responsibilities IT Infrastructure Management: Maintain IT infrastructure, including operating systems in a Microsoft & Linux environment, with excellent knowledge and demonstrable experience (Windows), knowledge for Linux Virtualization: Configuration and management of ESX virtualization systems Server Administration: Perform server administration tasks and research event-log warnings and errors Technical Support: Assist the Service Desk with troubleshooting to identify root cause, and provide technical support when needed Audits & Backups: Perform routine and scheduled audits of all systems, including backup Security Management: Implement and monitor security policies, assist in vulnerability assessments, and respond to security incidents following established procedures Automation & Scripting: Develop and maintain automation scripts to streamline routine administrative tasks and improve operational efficiency Capacity Planning: Monitor system performance and resource utilization, providing recommendations for infrastructure scaling and optimization Documentation: Draft and update documentation related to procedures and activities performed Professional Development: Stay up-to-date with emerging technologies, industry trends, and best practices in system administration Networking: Configure and manage networks using HPE Aruba Networking technologies Cloud Services and Collaboration: Manage cloud services with Microsoft Azure, administer Teams Phone and SharePoint IT Projects: Participate in IT projects to improve infrastructure efficiency and security, with opportunities to lead smaller technical initiatives under supervision Profile Bachelor or Master Degree in Informatics or equivalent relevant experience 10+ years of proven experience in system administration roles, with demonstrable progression in technical responsibilities Excellent knowledge of Windows Server administration (2016/2019/2022) and Active Directory management Strong experience with VMWare ESXi virtualization and Veeam Good working knowledge of at least three of the following technologies: Citrix, Veeam Backup, HPE Aruba Networking, Microsoft Azure, Teams Phone, SharePoint Online, Ubiquiti Network Experience with Linux server administration (basic to intermediate level) for common distributions (Ubuntu, CentOS, or RHEL) Solid scripting skills in PowerShell (required), with additional experience in Python or .NET considered a strong plus Advanced experience in managing Microsoft 365 and ability to administer it in a hybrid environment At least one professional certification (Microsoft Certified: Azure Administrator Associate, VMware VCP, HPE ASE, or equivalent) is strongly preferred.
Tasks & Responsibilities IT Infrastructure Management: Maintain IT infrastructure, including operating systems in a Microsoft & Linux environment, with excellent knowledge and demonstrable experience (Windows), knowledge for Linux Virtualization: Configuration and management of ESX virtualization systems Server Administration: Perform server administration tasks and research event-log warnings and errors Technical Support: Assist the Service Desk with troubleshooting to identify root cause, and provide technical support when needed Audits & Backups: Perform routine and scheduled audits of all systems, including backup Security Management: Implement and monitor security policies, assist in vulnerability assessments, and respond to security incidents following established procedures Automation & Scripting: Develop and maintain automation scripts to streamline routine administrative tasks and improve operational efficiency Capacity Planning: Monitor system performance and resource utilization, providing recommendations for infrastructure scaling and optimization Documentation: Draft and update documentation related to procedures and activities performed Professional Development: Stay up-to-date with emerging technologies, industry trends, and best practices in system administration Networking: Configure and manage networks using HPE Aruba Networking technologies Cloud Services and Collaboration: Manage cloud services with Microsoft Azure, administer Teams Phone and SharePoint IT Projects: Participate in IT projects to improve infrastructure efficiency and security, with opportunities to lead smaller technical initiatives under supervision Profile Bachelor or Master Degree in Informatics or equivalent relevant experience 10+ years of proven experience in system administration roles, with demonstrable progression in technical responsibilities Excellent knowledge of Windows Server administration (2016/2019/2022) and Active Directory management Strong experience with VMWare ESXi virtualization and Veeam Good working knowledge of at least three of the following technologies: Citrix, Veeam Backup, HPE Aruba Networking, Microsoft Azure, Teams Phone, SharePoint Online, Ubiquiti Network Experience with Linux server administration (basic to intermediate level) for common distributions (Ubuntu, CentOS, or RHEL) Solid scripting skills in PowerShell (required), with additional experience in Python or .NET considered a strong plus Advanced experience in managing Microsoft 365 and ability to administer it in a hybrid environment At least one professional certification (Microsoft Certified: Azure Administrator Associate, VMware VCP, HPE ASE, or equivalent) is strongly preferred.
As part of our team, you will take on the following responsibilities: You are responsible for designing and conducting IT-related audit reviews within the areas and companies of the DKV MOBILITY GROUP, ensuring compliance with internal and external information security requirements and proper operations.You also design and carry out project-related audits and special audits.You prepare meaningful audit reports, evaluate findings, and monitor the implementation of agreed measures.You support the Head of Audit in creating risk-based annual and multi-year audit plans in accordance with the DKV MOBILITY GROUP audit guidelines.