Execute system integration testing within the IFX environment (Camstar / Opcenter) Support User Acceptance Testing (UAT) in alignment with business and functional requirements Participate in the factory integration rollout based on Infineon’s SOPs and standards Provide post-stabilization support, including incident and problem management to reduce business impact Handle incident tickets according to SLA priorities (Critical / High / Medium / Low) Support root cause analysis and technical investigations during incidents Prepare weekly status reports for the SAP Manufacturing System project team Create and document test cases, test reports, and UAT documentation Strong hands-on experience with Infineon products Proven practical experience with Camstar / Opcenter Solid knowledge in system testing, integration testing, and UAT preparation Experience with incident & problem management, including RCA methodologies Strong understanding of business flows, functional specs, and manufacturing processes Excellent analytical and documentation skills Fluent English communication skills (international project environment) You will work in an international environment A very renowned company Interesting tasks in a multinational environment Ihr Kontakt Referenznummer 863788/1 Kontakt aufnehmen Telefon:+ 49 621 1788-4297 E-Mail: positionen@hays.de Anstellungsart Freiberuflich für ein Projekt
Execute system integration testing within the IFX environment (Camstar / Opcenter)Support User Acceptance Testing (UAT) in alignment with business and functional requirementsParticipate in the factory integration rollout based on Infineon’s SOPs and standardsProvide post-stabilization support, including incident and problem management to reduce business impactHandle incident tickets according to SLA priorities (Critical / High / Medium / Low)Support root cause analysis and technical investigations during incidentsPrepare weekly status reports for the SAP Manufacturing System project teamCreate and document test cases, test reports, and UAT documentation Strong hands-on experience with Infineon productsProven practical experience with Camstar / Opcenter Solid knowledge in system testing, integration testing, and UAT preparationExperience with incident & problem management, including RCA methodologiesStrong understanding of business flows, functional specs, and manufacturing processesExcellent analytical and documentation skillsFluent English communication skills (international project environment) You will work in an international environmentA very renowned companyInteresting tasks in a multinational environment Ihr Kontakt Referenznummer 863788/1 Kontakt aufnehmen Telefon:+ 49 621 1788-4297 E-Mail: positionen@hays.de Anstellungsart Freiberuflich für ein Projekt
Our employees’ most valuable skill: character Character is just what we are looking for. We need each and every one of our MAkers to examine our projects critically and contribute their ideas – whether on a small scale with their own work or on a large scale, impacting the entire company.
Main responsibilities are: Foster a high‑performance culture centered on collaboration, continuous learning, and customer satisfactionEnsure outstanding quality in all customer service activities, securing a seamless and satisfying customer journeyHandle complex credit situations and interface with critical customers, approving credit assessments from internal partners (Sales)Monitor service-level KPIs and performance metrics at both team and individual level, ensuring goals are consistently achievedDevelop and implement team strategies, identifying opportunities for continuous improvement and efficencyCollaborate closely with multiple departments as well as with headquarters, on projects impacting customer experience and operational efficiency.Participate actively in management discussions and contribute to key business decisionsContribute to innovation projects, including the rollout of digital and AI tools What makes you stand out Proven experience in managing operational teams within Customer Service and/or Credit Management environments.Ability to work effectively in multidisciplinary contexts and engage with various internal and external stakeholders.Strong orientation toward continuous improvement, data analysis, and the resolution of complex problems.Advanced knowledge of digital tools (ideally MS Dynamics, Genesys, CAM) for operational management and reporting.Hands-on attitude with a strong ability to collaborate on projects and maintain relationships with headquarters and other subsidiaries.Fluent English (C1 level).Bachelor’s degree We are looking forward to your application and to applicants who enrich our diverse culture!