Du zeigst Kunden auf, wie generative KI die Effizienz im IT-Betrieb massiv steigert und komplexe Infrastruktur-Daten verständlich zusammenfasst Project Leadership: Du moderierst Workshops für Konzerne und Mittelständler und entwickelst Roadmaps für die Transformation von reaktivem Betrieb hin zu proaktivem, KI-gesteuertem Management Dein Profil Expertise: Mehrjährige Erfahrung in der ServiceNow-Beratung mit tiefem Fokus auf ITOM (Discovery, Event Management, Services Mapping) und CMDB.
What You’ll Do: Partner with business teams to understand workflows, challenges, and opportunitiesIdentify and prioritize AI use cases with measurable business impactTranslate business needs into AI-driven solutionsDeliver practical AI training sessions, workshops, and demosPromote safe and responsible AI adoptionHelp teams understand AI capabilities, limitations, and best practicesDesign scalable AI solutions using Agentic AI, LLMs, and Generative AI conceptsApply prompt engineering best practicesBuild solutions using low-code/no-code platforms (e.g., Power Automate, Power Apps, Copilot Studio, Cognigy)Collaborate with AI and technical teams to bring ideas to production What makes you stand out 3+ years in business consulting, product, or similar roles guiding AI/automation initiatives3+ years delivering AI or automation projects with measurable resultsStrong understanding of: Agentic AI, LLMs & Prompt Engineering, Generative AI, Hands-on experience with tools like: Cognigy, Copilot Studio and Power Automate / Power AppsSolid understanding of data fundamentals (PII, permissions, telemetry)Experience building simple impact dashboards in Power BIExperience designing and running workshops & training sessionsDegree in Business Informatics, Computer Science, or related field What Makes You Stand Out: Collaborative, solution-oriented mindsetAbility to translate complex AI topics into business languageIndependent, proactive way of workingPassion for implementing cutting-edge AI solutions We are looking forward to your application and to applicants who enrich our diverse culture!