Your tasks Strategic customer engagement & planning Lead strategic customer dialogues with global decision makers to identify customer's business objectives, supply chain requirements & challenges Create future opportunities by translating customer needs & business trends into potential solutionsLink senior DHL executives with account counterparts at board or senior management level Relationship & opportunity development Position yourself as a strategic resource in a way that senior customer management seeks advice on high impact topicsProactively identify opportunities and develop recommendations on a global & regional level based on financial attractiveness, risk and fit of customer requirements with DHL capabilitiesManage the renewal agenda in a proactive manner at a global and regional level Preparing, winning & implementing the deal Create and present high complexity solutions to customer demonstrating clear business & solution fitEnsure common understanding of service expectations & solutions both with the customer, DHL countries/regions & within CSI Challenge solution delivery team to ensure customer inputs & requirements are translated into DHL offer Service management & account maintenance Act as key contact for customer and channel the communication toaccount teams and DHL internal functionsSupport effective Customer Satisfaction Survey (CSS) process & drive follow up activities to increase customer satisfaction year-on-year Strategic Thinking & Targeting Translate customer strategy into meaningful business opportunities of value for DHL divisions extended to board level independently, and ensure buy-in for the sameProactively identify best fit opportunities for DHL across regions/products/solution Selling & Influencing Develop & articulate business and solution fit that reflects customer’s requirements, sector & product knowledgeDevelop proposals that adhere to internal guidelines & commercial standards Prepare for commercial discussion by identifying customer’s buying criteria & developing strong pricing & negotiation strategies that incorporates knowledge of competitor’s position Developing Commercially Viable & Innovative Solutions Proactively offer x-divisional solutions that leverage all relevant products & capabilities of DHL divisionsEngage customers through consulting studies & customer workshops to identify opportunities to offer innovative solutions, by leveraging a broad network of resources internal and externalUnderstand key DHL & customer’s business drivers (e.g revenue, cost) & anticipate impact of business decisions & solutions based on the macro-economic environment Working Across the Business •Coordinate divisional account team (e.g. monthly team calls) and ensure that necessary resources are available on a global scale •Involve relevant CSI & divisional key stakeholders & secures buy-in & support for CDP, solution offering and implementation Your profile University degree in Business, Logistics or related10-12 years’ experience in Logistics Industry, Service Industry, within the sector or with the Customer 5 years’ experience with one or more DPDHL divisions in regional/ global environment7-10 years’ of commercial management experience5 years’ Consultative Selling experience working at board level in an international environment5 years’ experience in solution design, operational, performance and project managementExcellent analytical & problem solving skillsEffective presentation & facilitation skillsExcellent business English and French (written and oral)Structured work approach International exposure and cultural sensitivityAbility to engage and lead discussions at board level with senior managementAbility to work independently and within a team to deliver resultsAbility to lead and influence without formal authorityAbility to adapt and perform under changing and uncertain conditionsAbility to manage virtual, global teams •Willing to undertake (extensive) international travel Your benefits We offer excellent employee benefits, a competitive salary package and great development opportunities.
Your task Be part of a global team acting as a think tank for the organization to develop and incubate innovation and improvement projects. Your main role is to support work-streams for a global strategic project enhancing data visualization for top management as well as supporting workstreams of other mid to complex projects that contribute to Operations performance.
In this role, you will: Support the Global Head Office team and the global community in projects & activities related to the company's sustainability program 'GoGreen' in the areas of CO2 efficiency, sales of green solutions and people engagementAssist in the analysis, monitoring & reporting of ongoing GoGreen activitiesSupport in assessing customers’ CO2 emissionsAssist in the rollout of a global GoGreen training programContribute to internal/ external communication measures and campaignsPrepare presentations with Microsoft PowerPoint and do data analysis with Microsoft ExcelResearch on competitor & industry activities in the areas of sustainability and innovation Our perfect match: You are studying Business Administration, Economics, Engineering or any comparable program and you have at least completed the fourth semesterYou are characterized by a high motivation, a quick grasp of things, entrepreneurial spirit, strong analytical skills and a target-oriented approachYou value working within a team and you are able to successfully & proactively apply your analytical and communicative abilities within a project teamNext to excellent knowledge of MS Office programs (especially Excel, PowerPoint and Sharepoint) you have very good English and German language skillsIdeally, you have already gained practical experience in the areas of Sustainability, Strategy and InnovationYou are available part-time or full-time for at least 3 months - a longer duration up to 6 months is possible/preferred Your contact: Antonia Stieglitz will be happy to answer your questions at antonia.stieglitz@dhl.com.
Support the development and execution of test scripts to ensure JDA software consistently meets the project objectives Create and modify procedural and system documentation throughout the project Interact with respective stakeholders regarding new releases and new functionality and act as the liaison to communicate to the rest of the team Qualifications Required skills: Strong Functional, Technical and Development knowledge in JDA Warehouse Management especially Interface Design and Knowledge on Interface mappings between HOST and JDA Excellent communication skills, verbal and written in English.
Support the development and execution of test scripts to ensure JDA software consistently meets the project objectives Create and modify procedural and system documentation throughout the project Interact with respective stakeholders regarding new releases and new functionality and act as the liaison to communicate to the rest of the team Qualifications Required skills: Strong Functional, Technical and Development knowledge in JDA Warehouse Management especially Interface Design and Knowledge on Interface mappings between HOST and JDA Excellent communication skills, verbal and written in English.
7-10 years professional experience in logistics industryIdeally a recognized LSHC qualification Project management education, e.g. DePICT, Prince2 Change Management and Executive Presentations skills Extensive knowledge of LSHC requirements or any other regulatory requirements applicable in the industry Extensive knowledge of Supply Chain operations, warehouses, sites Experience of working in a complex regional/global matrix environmentExposure to working on large, complex projects or operations Able to ramp-up quickly on new topics as well as dive into and understand operational content Excellent analytical and problem solving skills Strong people and stakeholder management skills Outstanding communication skills and ability to influence at a senior level Fluent in English, any additional European Languages is a plusProficient with MS Office suite (MS Word, Excel, PowerPoint, Project, Visio), BPMA tool
The delivery portfolio of the Department covers service and governance functions. You will support in areas such as: Project Management, global projects, driving smaller projects and deliver the technical solution, organize the data flow to generate meaningful sets of KPIs and defining a systematic training approach for developing/ empowering the Legal staff.
You will find on our homepage https://www.dpdhl.jobs/grow-program more detailed information on the application process, program schedule and typical project positions in the various business areas. We are looking forward to your application. CONNECTING PEOPLE. IMPROVING LIVES. #growprogram #growbds
You will find on our homepage https://www.dpdhl.jobs/grow-program more detailed information on the application process, program schedule and typical project positions in the various business areas. We are looking forward to your application. CONNECTING PEOPLE. IMPROVING LIVES. #growprogram #growfin
You will find on our homepage https://www.dpdhl.jobs/grow-program more detailed information on the application process, program schedule and typical project positions in the various business areas. We are looking forward to your application. CONNECTING PEOPLE. IMPROVING LIVES. #growprogram #growhr
You will find on our homepage https://www.dpdhl.jobs/grow-program more detailed information on the application process, program schedule and typical project positions in the various business areas. We are looking forward to your application. CONNECTING PEOPLE. IMPROVING LIVES. #growprogram #growhr
Oktober 2020praktischer Erfahrung z.B. in IT oder Controlling Bereichen, Project Management sowie erste Auslandserfahrungsehr gute Deutsch- und Englischkenntnisse Analytische Fähigkeiten und gute KommunikationsfähigkeitenExzellente MS Office Kenntnisse, besonders in Excel Team Player mit einer Can Do Einstellung und technischem Verständnis Ihre Vorteile Nach einer zentralen Einführungswoche lernen Sie die Welt der Logistik in drei individuellen Programmphasen im In- und Ausland kennen und das beim weltweit führenden Post- und Logistikdienstleister.
You will find on our homepage https://www.dpdhl.jobs/grow-program more detailed information on the application process, program schedule and typical project positions in the various business areas. We are looking forward to your application. CONNECTING PEOPLE. IMPROVING LIVES. #growprogram #growhr
Working in partnership we ensure DPDHL has a property portfolio that meets the demands of the customer, today and in the future. We provide Portfolio Management, Construction & Project Management, Advisory Services as well as various aspects of Property & Facility Management, Leasing, Sales & Purchases. We can offer challenging & innovative construction projects with a main focus on Germany to meet our customers’ needs and bring great benefits for the company to take lead position on national and international area.
IT supports the operating run of the IT services and supports to optimize the existing IT Setup of hard- and software. Within build projects IT is responsible as work stream lead for setting up infrastructure and the IT solution planned for the customer. Within these projects planning, setup and testing are part of the IT tasks.
You will find on our homepage https://www.dpdhl.jobs/grow-program more detailed information on the application process, program schedule and typical project positions in the various business areas. We are looking forward to your application. CONNECTING PEOPLE. IMPROVING LIVES. #growprogram #growfin