Your tasks As a Automation Designer (m/f/x) in the Center of Digitization, you will be involved in automation projects, working closely with process experts and automation process analysts to develop a process design that can be automated and carry out its technical implementation with the aid of tools for Robotic Process Automation (UiPath) and Digital Process Automation/Workflow (Bizagi) and other technologies such as OCR, ML and a few more.
WHAT YOU WILL DO Be a key influencer to our business colleagues in resolving significant or potential issuesUnderstand your customer by gathering requirement, presenting concepts and proposal, providing updates on deliverables and negotiating issue resolution when neededAct as a coordinator across projects to monitor performance to ensure delivery of quality application on timeWork with external parties in assembling the system components with standardized modulesCustomizeCommercial Off-The-Shelf (COTS)based on pre-determined parameters, and execute customizing testsEnsure works are documented according to required standards, methods and toolsAssist in the define, initiate and design of architecture in projects/ program WHAT YOU SHOULD HAVE: Working experience and knowledge in Software Development Life Cycle (SDLC) with relevant qualification in IT fieldPassion in developing a high quality softwareInquisitive and analytical mind Strong IT and business acumenProven ability to work in a multi-cultural and multi-functional environmentCustomer and end-user focusedExcellent oral and written communications skills WHAT IS THE PLUS POINT(S) Minimum 6+ Years of experience with proven Analytical, Programming and Technical consultancy skills in Enterprise Application Integration, Technical integration Design Solution, Providing production support, delivering build and implementation services, Configuring Testing Environments and support end to end testing with customers and 3rd party vendors and familiar with transition to production project documentation and deployment process Expertise in development of Flow Services, Java services, Administration, Troubleshooting, Validations, Broker, UM, Triggers, Notifications, JDBC adapter, Java API, Trading Networks, FTP management, configuration, maintenance and installation, Axway GXS AI , Webmethods, Java, C++, BAM, BPMS, API, Web flow services, Unix Scripting , XML PI WebMethods o webMethods 6.5/7.1.2/8.0.2/9.5/9.8 Integration Platform o Trading Networks 6.1 o webMethods Adapters JDBC, SAP, Web Sphere MQ, XSLT, JMS o Messaging Systems Broker and UM, JMS o Adapter Configuration Tool, Upgrade Utility Tool, Document Tracker o BAM and BPM implementation o Cognos Reporting Web Services, XML and Industry Standards o HTTP, XSLT, REST, SOAP, WSDL, XQL, MQTT, JNDI o EDI (Electronic Data Interchange), EDIFACT, XML, JSON, RossettaNet, ANSI X12 standards, transmission protocols, data structures and Mappings for 810, 850,855 and 997 document types.
Communicate with RPCM counterpart on day to day issues and requests Management Support Trade Director in monitoring& ensuring local compliance of target carrier adherence & space allocation Monitor key accounts’ performance, rates and resolve any space/equipment issues Develop and improve processes by research and innovative action Ensure efficient flow of information concerning carriers’ activities and market development to management Marketing and Sales Prepare and provide competitive port to port rates to GBT team for global tenders Access, manage & take risks for strategic accounts to obtain large volume accounts File rates with carriers upon award of business Provide updated information on carriers’ situation and changes in ocean freight surcharges and rate development RMT System Uphold the speed, quality and quantity of services are delivered by the team in Manila for all trades Set Key Performance Indicator, Service Level Agreement, and Standard Operation Procedure with GSC solution management Provide guidance in rates updating to ensure accuracy and make it as user friendly as possible for the countries Suggest ways to improvise the system to facilitate data entry Support internal IT renewal roadmap implementation in Asia Pacific. Participate in potential system upgrade projects as Asia Pacific representative, provide feedback and suggestion on behalf of users in the region External Stakeholder Regional OFR Carriers in Asia Pacific Develop and maintain relations with regional ocean freight carriers in Asia Pacific Discuss and initiate actions to solve problem e.g. space or equipment constraint Negotiate competitive rates for FAK, named accounts & surcharges Negotiate demurrage/detention free time & drop off conditions Obtain updated information from ocean carriers on latest rate implementation from the conference Discuss with carriers on latest market situation/change Establish targets with carriers & monitor volume performance Set up space protection with target carriers Ensure regular face-to-face negotiation with carriers conducted at regional level Internal Stakeholder Marketing& Sales Determine pricing for OFR organization in co-operation with M&S Contribute to and co-ordinate information & activities to support the Bid Team’s efforts in securing prospective accounts and managing opportunities GSC Regular meetings to review target, KPI, process and providing guidance to enhance performance Monitor efficiency and estimate required resources for GSC team e.g.
Key Responsibilities: ·Responsible for working with various HR systems (ie: Oracle Fusion, Kronos, ADP, my Talent World, Avature) Vendor management includes:mass uploads, interfaces, and reporting.In addition, responsible for supporting HR USA team with reporting, user maintenance, troubleshooting, training, queries, and any other ad-hoc requests ·Responsible for creating and maintaining all key HR Metrics (i.e. turnover rates, demographic information, etc.) ·Initiating new projects as well as managing these programs by working closely with regional support to ensure simplification and program effectiveness ·Manage, coordinate, and support migrations / implementations of new applications or programs ·Maintain HR Fusion database to ensure data integrity, troubleshoot and provide resolution as necessary ·Responsible for supporting the Yearly Performance processes in coordination with regional support ·Managing and coordinating yearly surveys with Regional support and implement smoothly for HR team ·Maintaining and managing workflows and contents on HR i-share site ·Support HR learning team with HR oriented courses and programs Skills / Requirements: BA/BSwith a minimum of 5 years’ experienceProgram management experience is requiredAdvanced knowledge in Microsoft office products & ability to work with online platformsExcellent analytical, problem solving, and critical thinking skillsStrong technical background or experience with various HR & other applications (such as: Oracle, myTW, Kronos, Avature, Survey Monkeyri) is highly preferredAbility to work with all levels of management; a collaborative team player with a can-do attitude WHY JOIN our DHL team?
Knowledge of Occupational Safety requirements Knowledge of vendor management for specialized services Fluent speaking & writing skills in German and English Bachelor or Master degree in Facility Management, Engineering, Architecture, Business Administration preferred Strong IT skills Ability to effectively deal with stressful situations Our offer: Creative freedom for tasks and projects Active exchange in the global industry network Working together at eye level Space for personal growth, not only for work Acknowledgement of achievements - also monetary benefits The opportunity to enhance your skills and advance your career locally as well as regionally Help shape JLL We look forward to receiving your application, stating your earliest possible starting date and your salary expectations.
Knowledge of Occupational Safety requirements Knowledge of vendor management for specialized services Fluent speaking & writing skills in German and English Bachelor or Master degree in Facility Management, Engineering, Architecture, Business Administration preferred Strong IT skills Ability to effectively deal with stressful situations Our offer: Creative freedom for tasks and projects Active exchange in the global industry network Working together at eye level Space for personal growth, not only for work Acknowledgement of achievements - also monetary benefits The opportunity to enhance your skills and advance your career locally as well as regionally Help shape JLL We look forward to receiving your application, stating your earliest possible starting date and your salary expectations.
You will: Lead, coach, and inspire your team to achieve and exceed KPIs.Spend about 50% of your time hands-on in daily operations, leading by example.Conduct regular 1:1s, coaching sessions, and performance reviews, helping your team unlock their potential.Act as a role model for customer-centricity, ensuring we consistently deliver excellent experiences.Monitor performance in real time, adjusting staffing and resources to meet demand.Use data insights (Excel, Power BI, reports) to spot trends and drive improvements.Partner with Quality, Training, and Process teams to streamline workflows and remove bottlenecks.Collaborate with stakeholders to resolve customer pain points.Drive continuous improvement projects to make our services smarter, faster, and more efficient.Foster a culture of engagement, accountability, and curiosity in your team.
Furthermore, you support or execute project management activities depending on project size and complexity. This position offers opportunities for promotion after gaining certain experience and a proven track record.
With a modern BPM solution, we are improving our digital customer experience that gives access to our broad service portfolio. Brief description of the post: As a Project Manager for Digital Business Process Design you will support the successful delivery of higher complexity process redesign projects along a program of improvement, optimization and redesign.
You act as a secondary point of contact for selected strategic key accounts. You contribute to annual reviews and major customer projects. You are responsible for forecasts, pipeline management, and KPI reporting for the region. You regularly monitor the market and competition and derive concrete measures.
What makes you stand out You hold a degree in (business) mathematics, computer science, economics, or a comparable field.You also bring relevant professional experience in the data domain, for example as a BI Engineer or Data Engineer.You have strong knowledge of SQL and Python, as well as proven experience in developing cloud‑based data pipelines using Snowflake, Azure Data Factory, DBT, and Azure Data Lake.You stand out through your analytical skills and project management capabilities, as well as a strong goal‑oriented and problem‑solving mindset.You communicate confidently in German and English.
What makes you stand out You hold a degree in business administration or a comparable qualification.You bring plus 5 years of experience in managing post‑merger integration projects, ideally gained in a leading consulting firm or an international corporation.You have proven experience in leading international, cross‑functional and cross‑departmental project teams.You stand out through strong analytical and conceptual skills.You take ownership of topics and drive their execution independently.You work with a high degree of autonomy, collaborate effectively within teams, and proactively identify and address challenges—even beyond your own area of responsibility.You possess excellent Excel and PowerPoint skills.You are fluent in both German and English, with strong verbal and written communication skills.
What you can expect You take on the functional and disciplinary responsibility for all FTEs in the Sales Data Hub within the federated data setup, including Data Engineers, Data Scientists, Data Governance roles and Product Owners Data.You define, design, develop, and operate cloud‑based data products for the Sales, Marketing, and Customer Service business units.You are responsible for the methodological integration of data assets and data products.You manage the Sales Data Hub operationally and further develop it as a specialized unit for data‑driven solutions in Sales, Marketing, and Customer Service.You are responsible for the further development and ongoing maintenance of all sales‑related models based on feedback and requirements from the sales organization.You lead projects related to planning, expanding, and organizing new and existing products in collaboration with the relevant business units and external partners.You assume technical responsibility for data products developed by or for the Sales, Marketing, and Customer Service areas within the Data Intelligence & Analytics team.You drive the continuous expansion, professionalization, and organizational development of the Sales Data Hub within the existing governance and organizational framework.
With a modern BPM solution, we are improving our digital customer experience that gives access to our broad service portfolio. Brief description of the post: As a Senior Project Manager for Digital Business Process Design you will be involved in complex automation projects for at least one of the GBS business functions (e.g.
Furthermore, you support or execute project management activities depending on project size and complexity. In addition, as a Senior Automation Process Analyst (m/f/x), you may be responsible for coordinating and coaching a team of automation process analysts for a certain GBS business function, e.g.