Project-Stellenmarkt für Service in Ratingen

23 Stellenanzeigen für Service in Ratingen

IT Service Manager (gn) Vollzeit/Teilzeit (hybrid) Ratingen

As part of our team, you will take on the following responsibilities: You take on the control and monitoring of service relationships with external partners and service providers.You also support the specification, tendering, and procurement of new IT services as well as the selection of suitable service providers.In addition, you further develop existing services, SLAs, and KPIs and optimize them in terms of quality, compliance, and cost.You evaluate new technologies or solution approaches and provide recommendations for future business requirements.You conduct monitoring of the applications and services in use and ensure their stability.You also analyze incidents and ensure sustainable resolution within Second Level Support.Furthermore, you plan, coordinate, and oversee IT projects from implementation through testing to rollout, ensuring a smooth transition into operations.You further develop IAM processes such as identity lifecycle, role and authorization concepts, and recertifications, ensuring compliance requirements are met.

Stellenangebot IT Service Manager (gn) Vollzeit/Teilzeit (hybrid) ansehen

Cloud Solutions Delivery Manager (gn) full-/part-time (hybrid) Ratingen

As part of our team, you will take on the following responsibilities: You manage, monitor and continuously develop service and performance relationships with external partners and service providers in a cloud environment.You gather, assess and translate business requirements from internal departments into sustainable and scalable cloud services.You continuously optimize existing services and service level agreements, balancing quality, performance and cost efficiency.You support the definition, sourcing and implementation of new service offerings and actively contribute to the selection of suitable service providers.You evaluate new technologies and alternative solutions and provide well‑founded recommendations to meet current and future business requirements.You plan, coordinate and deliver IT and cloud projects end‑to‑end, from conception and implementation through testing, rollout and transition into operations.You perform economic evaluations of cloud and infrastructure costs and actively drive cost optimization initiatives in line with FinOps principles.You design and implement measures to increase efficiency, for example through automation and the use of AI‑based solutions.

Stellenangebot Cloud Solutions Delivery Manager (gn) full-/part-time (hybrid) ansehen

Cloud Engineer Cyber Recovery (gn) Full-time/Part-time (hybrid) Ratingen

As part of our team, you will take on the following responsibilities: You implement, administer, and monitor IT systems and services within hybrid infrastructures (on‑premises, multi‑cloud, and hybrid cloud environments), including IaaS, PaaS, and SaaS services as well as their integration and Infrastructure as Code, for example using Terraform, with a strong focus on cyber recovery.You analyze and resolve incidents in 2nd- and 3rd-level support, placing particular emphasis on cyber recovery scenarios.You continuously develop existing systems and services to improve performance, reduce costs, and minimize risks, including through the use of automation and AI.You ensure smooth system operations as well as correct and efficient licensing within the scope of lifecycle management.You manage and control external partners and service providers in close coordination with your manager and support market analyses for the selection and evaluation of hardware, software, and IT services.You contribute to the development of concepts and implement these concepts in solutions related to cyber recovery and business continuity.You support the planning, coordination, and execution of IT projects and business sub-projects during the implementation, testing, and rollout phases.You participate in advising business departments on projects and changes to IT services, systems, and applications, particularly with a focus on cyber recovery and continuity management.You create and maintain the necessary documentation for operations and support, especially for cyber recovery processes.You support the continuous analysis of process improvements as well as efficient interface and automation solutions, and evaluate and implement them.

Stellenangebot Cloud Engineer Cyber Recovery (gn) Full-time/Part-time (hybrid) ansehen

Senior IT System Engineer Hardening (gn) Full-time/Part-time (hybrid) Ratingen

As part of our team, you will take on the following responsibilities: You are responsible for the implementation, administration, monitoring, and maintenance of IT systems and services in a Windows Server environment, in compliance with defined security policies.You analyze and resolve incidents in 2nd- and 3rd-level support within the Windows Server infrastructure.You implement hardening measures to reliably meet regulatory, compliance, and security requirements.In addition, you ensure the continuous development of the systems, with a focus on security, efficiency, and stability, and guarantee stable operations as well as correct and efficient licensing within lifecycle management.You manage and monitor external service providers and ensure a high level of service quality.You conduct market analyses for the selection and evaluation of hardware and software products.You design and implement concepts for server and application operations in compliance with defined security policies.You plan, coordinate, and support IT projects and business sub-projects from realization through testing to rollout.You advise business departments on projects, changes, and adjustments to IT services, systems, and applications.You analyze and evaluate functional, technical, and business requirements and ensure their secure integration.You identify potential for process optimization, automation, and interface improvements and implement them sustainably.

Stellenangebot Senior IT System Engineer Hardening (gn) Full-time/Part-time (hybrid) ansehen

Teammanager Supplier Country Management West (gn) Vollzeit/Teilzeit (hybrid) Ratingen

Identification and commercialisation of new business opportunities (e.g. app parking, mobility services) Active participation in shaping innovations in the mobility sector (Partial) management and coordination of cross-divisional projects Introduction of mobile payment, DKV chip cards and other innovative technologies Monitoring of target volume agreements, special regulations and incentives Cross-departmental coordination for the implementation of sales promotion measures and gross profit optimisation The area of responsibility will be driven forward independently What makes you stand out You have a university degree and several years of professional experience, including initial management experience.

Stellenangebot Teammanager Supplier Country Management West (gn) Vollzeit/Teilzeit (hybrid) ansehen

IT System Engineer Windows Server (gn) Vollzeit/Teilzeit (hybrid) Ratingen

As part of our team, you will take on the following responsibilities: You will take responsibility for the implementation, administration, monitoring, and continuous development of IT systems and services in a Windows server environment, ensuring compliance with applicable security policies.You will analyze and resolve incidents as part of 2nd- and 3rd-level support and ensure stable and reliable operations.You will be responsible for smooth system operations as well as correct and efficient licensing within the scope of lifecycle management.You will continuously enhance existing systems to sustainably increase security, efficiency, and stability.You will manage and oversee external partners and service providers in close coordination with the responsible manager.You will contribute to the design and implementation of concepts in the area of server and application operations, taking defined security policies into account.You will support the planning, coordination, and execution of IT and business projects during the implementation, testing, and rollout phases.You will advise business departments on projects and changes to IT services, systems, and applications, and analyze and evaluate technical, functional, and process-related requirements, including automation potential.

Stellenangebot IT System Engineer Windows Server (gn) Vollzeit/Teilzeit (hybrid) ansehen

IT Security Engineer PKI (gn) Full-time/Part-time (hybrid) Ratingen

As part of our team, you will take on the following responsibilities: You are responsible for the operation, continuous development, and hardening of our enterprise‑wide PKI landscape (on‑premises and cloud).You design, implement, and operate Azure‑based PKI services, in particular Microsoft Cloud PKI and Microsoft Intune Certificate Lifecycle Management.You integrate certificate services into modern zero‑trust architectures.You develop and implement secure certificate and key management processes.You support the modernization of our identity and security infrastructure, especially in hybrid Azure environments.You work closely with security and infrastructure teams to establish secure and automated certificate workflows.You actively contribute to IT security projects and create security and architecture concepts.In close collaboration with the Group Information Security Office, you ensure compliance with regulatory and internal security requirements.You drive continuous process optimization, automation, and documentation.

Stellenangebot IT Security Engineer PKI (gn) Full-time/Part-time (hybrid) ansehen

Teammanager Data Hub Sales (gn) Vollzeit/Teilzeit (hybrid) Ratingen

What you can expect You take on the functional and disciplinary responsibility for all FTEs in the Sales Data Hub within the federated data setup, including Data Engineers, Data Scientists, Data Governance roles and Product Owners Data.You define, design, develop, and operate cloud‑based data products for the Sales, Marketing, and Customer Service business units.You are responsible for the methodological integration of data assets and data products.You manage the Sales Data Hub operationally and further develop it as a specialized unit for data‑driven solutions in Sales, Marketing, and Customer Service.You are responsible for the further development and ongoing maintenance of all sales‑related models based on feedback and requirements from the sales organization.You lead projects related to planning, expanding, and organizing new and existing products in collaboration with the relevant business units and external partners.You assume technical responsibility for data products developed by or for the Sales, Marketing, and Customer Service areas within the Data Intelligence & Analytics team.You drive the continuous expansion, professionalization, and organizational development of the Sales Data Hub within the existing governance and organizational framework.  

Stellenangebot Teammanager Data Hub Sales (gn) Vollzeit/Teilzeit (hybrid) ansehen

Key Account Manager (Truck) (gn) Vollzeit/Teilzeit (hybrid) Ratingen

The further development of the product portfolio in cooperation with the specialist departments, area sales managers and other key account managers, as well as the reporting/forecasting of all figures from the responsible sales area, will be part of your daily work.  You will participate in customer events and sales projects, contributing your expertise and leadership. What makes you stand out You have experience in key account sales, ideally with professional experience in logistics or services and the sale of products/services that require explanation.

Stellenangebot Key Account Manager (Truck) (gn) Vollzeit/Teilzeit (hybrid) ansehen

Solution Architect (gn) full/part time (hybrid) Ratingen

As part of our team, you will take on the following responsibilities: You design and implement innovative, service-oriented software solutions in the Java environment with a focus on microservices.You analyze functional, technical, and business requirements and actively contribute to implementation. You also advise business units, project, and development teams on architecture, scalability, security, and integration, acting as a link between business stakeholders and IT teams.You create the technical solution design for cloud and hybrid architectures within an interdisciplinary, agile development team.You communicate appropriately with software developers, product managers, and architects within the company.You accompany software solutions throughout their entire lifecycle - from requirements analysis to go-live - and support tasks such as creating and reviewing test cases, defining APIs, and ensuring compliance with common service and information security requirements.In addition, you ensure that common security standards (e.g., OWASP) are adhered to in architecture and development.

Stellenangebot Solution Architect (gn) full/part time (hybrid) ansehen

Administrator Charge Points (gn) Vollzeit/Teilzeit (hybrid) Ratingen

As part of our team, you will take on the following responsibilities: You are the central point of contact for customers, drivers, and service providers from Germany, Poland, and/or the Czech Republic, handling their inquiries competently and in a friendly manner.You maintain close customer contact via phone and email.You resolve customer issues independently and draw on a network of internal experts to develop timely solutions.You process and review incoming and outgoing customer invoices carefully and efficiently.You provide operational support for the project Roaming @work, a service for internal billing of charging sessions.You continuously develop and optimize existing processes. With your input, you improve workflows and our software structure.You use and maintain data in SAP and MS Office conscientiously.

Stellenangebot Administrator Charge Points (gn) Vollzeit/Teilzeit (hybrid) ansehen

Supplier Country Manager (gn) Vollzeit /Teilzeit (hybrid) Ratingen

As part of our team, you will take on the following responsibilities: You are responsible for the independent acquisition of fuel and vehicle services suppliers, building and sustainably maintaining strategic partnerships, including contract negotiations and the optimization of existing framework agreementsYou prepare reports and KPIs to actively manage and evaluate supplier performanceYou take ownership of comprehensive relationship management and strategically expand your network to identify new business opportunities in the mobility sectorYou develop the country strategy and implement it independentlyYou identify and commercialize new business opportunities, such as app-based parking or mobility services, and actively contribute to innovation in the mobility environmentYou take on (partial) leadership and coordination of cross-functional projects and are responsible for the rollout of mobile payment, the DKV Chipcard, and other innovative technologiesYou monitor volume targets, special agreements, and incentives, and coordinate across interfaces to implement sales promotion initiatives and optimize gross profit.

Stellenangebot Supplier Country Manager (gn) Vollzeit /Teilzeit (hybrid) ansehen

Facility Coordinator (m/f/d) part-time / fixed-term Ratingen, DEU

Your tasks: Serve as primary on-site facilities contact and manage all IFM subcontractors across service scope Handle work requests via Corrigo CMMS system and coordinate technical support (HVAC, cleaning, maintenance) Staff reception desk, manage visitor processes, and handle incoming calls and mail distribution Manage vendor relationships, process purchase orders in SAP/JDE, and ensure procurement compliance Coordinate consumables ordering, office moves, parking management, and employee onboarding/offboarding Maintain HS&E compliance, complete required training, and ensure contractor safety requirements Support event coordination, meeting room setup, and manage AV equipment Process asset inventory, equipment handovers, and maintain occupancy planning systems Provide security management support and conduct physical security reporting Support capital projects from initiation through completion and handover to FM team Your profile: Proven experience in facilities management or workplace services operations Strong customer service and stakeholder management skills Proficiency with CMMS systems (Corrigo preferred) and ERP systems (SAP/JDE) Excellent communication skills and professional phone/reception etiquette Detail-oriented with ability to manage multiple tasks in fast-paced environment Knowledge of HS&E regulations and safety compliance requirements Experience with vendor management and procurement processes Proactive, collaborative team player with problem-solving mindset Flexibility to adapt to changing priorities and think outside the box What you can expect from us You’ll join an entrepreneurial, inclusive culture.

Stellenangebot Facility Coordinator (m/f/d) part-time / fixed-term ansehen

Director Product Development EVS & Geo (gn) Vollzeit/Teilzeit (hybrid) Ratingen

What makes you stand out You have successfully completed a degree in (business) informatics, industrial engineering, business administration, or a comparable qualification.You already have several years of experience as a manager and extensive experience in managing complex project and program structures in IT development and restructuring.Additionally, you have gained significant experience in stakeholder management.Your profile is rounded off by broad and up-to-date knowledge in cloud and web services, as well as a strong understanding of the connections between business policy and technical development.You are characterized by a very structured way of working, great endurance, and goal-oriented thinking and acting, taking into account the strategic orientation of the company.Furthermore, you have strong strategic thinking and acting, especially regarding the development of the future IT organization as the backbone of business development.You possess excellent analytical thinking skills, pronounced solution orientation, high social competence, reliability and integrity, as well as conflict resolution skills.Your good presentation skills, especially at the management level, combined with above-average negotiation skills, strong motivational ability, and persuasiveness are among your strengths.Your fluent German language skills in both written and spoken form are complemented by fluent English language skills in both written and spoken form.

Stellenangebot Director Product Development EVS & Geo (gn) Vollzeit/Teilzeit (hybrid) ansehen

Executive Assistant CDPO (gn) fulltime/ parttime (hybrid) Ratingen

What you can expect You provide professional support to the Executive in day-to-day operations and maintain an overview of all topics.You prioritise, structure, and monitor tasks and deadlines, and coordinate meetings efficiently.You manage appointments and calendars, including planning and prioritising meetings.You organise business trips, handle bookings, and prepare travel expense reports.You create, format, and review presentations, reports, and decision-making documents.You act as the central point of contact for internal and external stakeholders, ensuring smooth information flow.You support projects and events, organise workshops, and independently track open items and deadlines.You handle sensitive information confidentially and assist with budget planning and organisational changes.

Stellenangebot Executive Assistant CDPO (gn) fulltime/ parttime (hybrid) ansehen

(Senior) Specialist HR Operations (f/m/d) Full-time/Part-time (hybrid) Ratingen

As part of our team, you will take on the following responsibilities: You are responsible for executing payroll and time management processes.You serve as the main point of contact for employees on all payroll-related questions, taking into account tax, social security, and employment law requirements.You prepare reports and statistics for HR management, leaders, and the works council.ou maintain and update all payroll‑relevant data and handle reporting and certification tasks.You support monthly and annual closing activities as well as the implementation and further development of payroll-related IT systems.You contribute to HR projects related to payroll management.   What makes you stand out You have successfully completed a commercial apprenticeship, advanced training as an HR specialist, or a degree with a focus on HR (we also welcome career changers with a convincing track record, even without a formal degree).You already bring professional experience in payroll, ideally with hands-on experience in LOGA.You have strong knowledge of income tax and social security regulations as well as statutory reporting.

Stellenangebot (Senior) Specialist HR Operations (f/m/d) Full-time/Part-time (hybrid) ansehen

Teammanager Sales Management Fleet DACH (gn) Vollzeit/Teilzeit Ratingen

You act as a secondary point of contact for selected strategic key accounts. You contribute to annual reviews and major customer projects. You are responsible for forecasts, pipeline management, and KPI reporting for the region. You regularly monitor the market and competition and derive concrete measures.

Stellenangebot Teammanager Sales Management Fleet DACH (gn) Vollzeit/Teilzeit ansehen

(Senior) SAP Developer (gn) Vollzeit/Teilzeit (hybrid) Ratingen

IT specialist).You have professional experience in application development for SAP systems, ideally with a focus on SD/MM.Preferably, you have already gained experience with S/4HANA and SAP BTP.A passion for new technologies, IT trends, and agile development sets you apart.You have strong analytical and communication skills as well as a service-oriented and self-reliant working style within project teams.Fluent German and good English skills complete your profile. We are looking forward to your application and to applicants who enrich our diverse culture!

Stellenangebot (Senior) SAP Developer (gn) Vollzeit/Teilzeit (hybrid) ansehen

Expert Internal Audit IT (gn) fulltime/ parttime (hybrid) Ratingen

As part of our team, you will take on the following responsibilities: You are responsible for designing and conducting IT-related audit reviews within the areas and companies of the DKV MOBILITY GROUP, ensuring compliance with internal and external information security requirements and proper operations.You also design and carry out project-related audits and special audits.You prepare meaningful audit reports, evaluate findings, and monitor the implementation of agreed measures.You support the Head of Audit in creating risk-based annual and multi-year audit plans in accordance with the DKV MOBILITY GROUP audit guidelines. 

Stellenangebot Expert Internal Audit IT (gn) fulltime/ parttime (hybrid) ansehen

(Senior) SAP Developer (gn) Vollzeit/Teilzeit (hybrid) Ratingen

You have very strong analytical and communication skills and demonstrate a service‑oriented, self‑driven way of working within project teams.Fluent German and good English skills complete your profile. We are looking forward to your application and to applicants who enrich our diverse culture!

Stellenangebot (Senior) SAP Developer (gn) Vollzeit/Teilzeit (hybrid) ansehen

Expert HR Controlling (gn) full-/part-time (hybrid) Ratingen

As part of our team, you will take on the following responsibilities: You are responsible for workforce planning for your assigned area across all relevant planning horizons (VCP, budget and forecast; externally: long‑term planning, budgeting and forecasting) and ensure proactive and efficient resource management.You manage the end‑to‑end monthly, quarterly and annual close processes, including the calculation and posting of personnel provisions, and confidently present the results to external auditors.You perform in‑depth analysis and evaluation of HR KPIs and derive both strategic and operational recommendations for management.You ensure a high level of HR data quality and continuously optimize it as the basis for valid, internationally oriented reporting and meaningful analyses.You take on internal coordination and interface management with international sales organizations and acquired companies, including data preparation and integration into global HR reporting.You are responsible for external coordination with all service providers of sales subsidiaries and acquisitions regarding the provision of HR data, ensuring proper and accurate accounting at all times.As a sparring partner and advisor, you support internal and external stakeholders in all matters related to personnel‑related KPIs within HR controlling.You actively contribute to HR‑related projects, take on sub‑project leadership responsibilities and drive the standardization and further development of the HR KPI system.You support the onboarding and integration of new M&A entities into the group structure (PMI re‑design project).

Stellenangebot Expert HR Controlling (gn) full-/part-time (hybrid) ansehen

(Junior) Pricing Manager eMobility (gn) Vollzeit/Teilzeit (hybrid) Ratingen

You will also actively contribute to the optimization of automated, price‑relevant processes, working closely with departments such as Sales, Product Management, and Operations.As part of cross‑functional projects, you will take on smaller work packages or provide operational support to the project lead. Furthermore, you will be involved in the planning and further development of new services and processes, for example by conducting research or preparing initial concept drafts.Another element of your role is the creation of profitability, revenue, and sales volume analyses for products within the eMobility portfolio.

Stellenangebot (Junior) Pricing Manager eMobility (gn) Vollzeit/Teilzeit (hybrid) ansehen

Technical Administrator Charge Points (gn) Vollzeit/Teilzeit (hybrid) Ratingen

As part of our team, you will take on the following responsibilities: As a Technical Administrator Charge Points, you are part of our Technical Customer Care Team and are responsible for the technical and operational support of our charging infrastructure in the @Home & @Work segmentYou work closely with partners, installers, product management, operations and internal specialist teams, with the clear goal of providing our customers with a reliable and high‑quality charging experienceYou actively support the further development and implementation of the European eMobility strategy and contribute your operational experience to strategic initiatives and concepts You plan, organise and coordinate appointments, trainings and technical events, ensuring smooth operational processes in day‑to‑day business.You collaborate closely with internal stakeholders from engineering, product management, sales and partner teams and ensure a continuous and transparent flow of informationYou continuously analyse and further develop customer care processes in the @Home & @Work environment, identify optimisation potential, implement efficient new workflows and take responsibility for quality standards within your area of expertiseYou actively participate in cross‑functional projects and take on (partial) project leadership for technical and organisational topics. For this purpose, you research technical and market‑relevant information, analyse the results and derive targeted measures to ensure and improve service qualityYou work confidently with relevant systems such as ticketing, monitoring and backend systems as well as partner portals.

Stellenangebot Technical Administrator Charge Points (gn) Vollzeit/Teilzeit (hybrid) ansehen

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